Customer Care Executive
3 days ago
Customer Care Exceutive
About the Job:
We are looking for enthusiastic and customer-oriented individuals to join our customer care team. As a Customer Care Executive, you will be at the forefront of delivering exceptional customer service, addressing inquiries, resolving issues, and ensuring a positive shopping experience for our customers.
Key Responsibilities:
Customer Support: Provide friendly and efficient customer support via various communication channels, including phone, email, chat, and social media.
Inquiry Resolution: Respond to customer inquiries, including product questions, order status inquiries, and general assistance, in a timely and professional manner.
Issue Resolution: Resolve customer complaints, concerns, or issues by taking appropriate actions and escalating as needed to ensure customer satisfaction.
Product Knowledge: Acquire and maintain in-depth knowledge of the company's products, services, and policies to assist customers effectively.
Order Management: Assist customers with order placements, modifications, cancellations, and returns, adhering to company guidelines.
Feedback Collection : Gather customer feedback, suggestions, and complaints and provide this valuable information to the relevant departments for continuous improvement.
Documentation: Maintain detailed records of customer interactions and transactions in the customer support system.
Team Collaboration : Collaborate with team members and other departments to resolve complex issues and ensure a seamless customer experience.
Qualifications:
Bachelor's degree in any stream is preferred. (Cand. who completed Higher Secondary school can also apply)
Proven experience in a customer service or customer care role, preferably in an ecommerce or retail environment.
Excellent communication skills, both written and verbal, with a professional and courteous demeanor.
Strong problem-solving abilities and the ability to handle challenging customer situations with empathy and patience.
Computer proficiency and the ability to navigate various software applications, including CRM systems.
Attention to detail and the ability to multitask effectively.
Team player with a positive attitude and a commitment to delivering outstanding customer service.
Knowledge of ecommerce platforms and processes is a plus.
-
Customer Care Executive
1 week ago
madhya pradesh, India Tathastu Life Center Full timeCompany Description Tathastu Life Center is a leading provider of holistic wellness and personal development solutions tailored to the corporate and institutional sectors. The company focuses on empowering organizations to foster healthier, more resilient, and productive teams by integrating wellness initiatives into the workplace. Role Description This...
-
Customer Care Executive
2 weeks ago
madhya pradesh, India Tathastu Life Center Full timeCompany DescriptionTathastu Life Center is a leading provider of holistic wellness and personal development solutions tailored to the corporate and institutional sectors. The company focuses on empowering organizations to foster healthier, more resilient, and productive teams by integrating wellness initiatives into the workplace.Role DescriptionThis is a...
-
Customer Care Executive
2 days ago
madhya pradesh, India Kyari Full timeCustomer Care ExceutiveAbout the Job:We are looking for enthusiastic and customer-oriented individuals to join our customer care team. As a Customer Care Executive, you will be at the forefront of delivering exceptional customer service, addressing inquiries, resolving issues, and ensuring a positive shopping experience for our customers.Key...
-
Customer Care Executive
2 months ago
Noida Sector 62, Noida, Uttar Pradesh, India Insight Customer Call Solutions LTD Full timeWe are hiring for more than 30 Customer care executive. Qualification: - 12th passed or above. Language: - Hindi & English. For more information: **Job Types**: Full-time, Fresher Pay: Up to ₹20,000.00 per month **Benefits**: - Flexible schedule - Leave encashment - Provident Fund Schedule: - Day shift - Evening shift - Morning shift - Night...
-
Customer Care Executive
5 months ago
Indore, Madhya Pradesh, India One clickk solution Full timeWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Care Executive. As a Customer Care Executive, you will be responsible for providing exceptional customer service and support to our valued customers. You will be the primary point of contact for addressing customer inquiries, resolving issues, and ensuring...
-
Customer Care Executive
5 months ago
Bhopal, Madhya Pradesh, India VRD Network and communications Pvt Ltd Full time**Customer Care Executive** **Skills Required**: - **A deep knowledge of the operations of a customer care department in an organization**: - **Outstanding communication (written and oral) and interpersonal skills enabling one to deal with internal and external customer support professionally**: - **Creative problem solving skills**: - **Capacity to...
-
Customer Care Executive
5 months ago
Indore, Madhya Pradesh, India iconic hr solution Full timeUrgent requirement for customer care executive Qualification: - 12th or any graduate Experience: - Fresher or experience in BPO industry or Sales Salary: - 16k to 20k In hand Skills required good in English communication Location: - Indore **Salary**: ₹16,000.00 - ₹20,000.00 per month Schedule: - Night shift - US shift Work Location: In person
-
Customer Care Executive
5 months ago
Indore, Madhya Pradesh, India iconic hr solution Full timeUrgent Requirement for Customer Care Executive Qualification: - 12th or Any Gradudate Experience: - Fresher or experienced both can apply Location: - Nearby Vijay Nagar **Salary**: - 12k to 15k Shift: - Day Shift Skills: - Have good in English communication good in Excel have system knowledge All customer service executives function with a prime...
-
Customer Care Executive
5 months ago
Indore, Madhya Pradesh, India One Clickk Solution Full timeGreat opportunity for Freshers in Indore Jobs in Indore!!! Position - Customer Care Executive Shift timing - Rotational Shifts Working day - 6 days Qualification required - Graduate/Undergraduate both can apply Communication skills - good Salary - For freshers - upto - 12500 CTC Experience - up to 19500 CTC Batch date - immediate joiners Only...
-
Customer Care Executive
3 months ago
Indore, Madhya Pradesh, India Worth Peripherals Limited Full time**Position**: Customer Care Executive **Job type**: Full-time, Permanent **Location**: Pithampur (30 km from Indore) **CTC**: Depends upon interview, upto 35k per month **Timings**: 09 30 am to 5 30 pm (Monday to Saturday) **Experience**: Minimum 2 years, preferably in B2B role **About Organisation**: **Worth Peripherals Limited**, a publicly listed...
-
Customer Care Executive
1 month ago
Indore, Madhya Pradesh, India Charisma Organization Full timeAnalyzing customer data and communication to adjust customer care strategy Training customer care staff on customer service protocol Building relationships with customer care team members to maximize team productivity Monitoring customer and staff interactions using client relationship management software Pay: ₹12,000.00 - ₹18,000.00 per...
-
Customer Care Executive
5 months ago
Indore, Madhya Pradesh, India THR Consultants Full timeJOB TItle ; Customer care executive Process ; Mastercard B2C EXCELLENT Communication 5 days working. Fixed weekoffs Only face to face interview's are conducting at office premises Graduation mandatory - fresher and experienced both can apply **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹25,000.00 - ₹30,000.00 per...
-
Customer Care Executive-inbound
3 months ago
Indore, Madhya Pradesh, India EJS Business Solutions Full timeGreetings ! We have multiple open positions for Customer Care Executive with one of our Client at Indore. PFB the detail: Designation: Customer Care Executive (Inbound Process-Domestic) - Work From Office Qualification: XIIth & Graduate Woking Pattern: 5/6 days Shift: Rotational Week OFF: Rotational Experience: 1-2 year of experience in any domain....
-
Customer Care Executive
1 month ago
Indore, Madhya Pradesh, India Worth Peripherals Limited Full time**Position**: Customer Care Executive Job type: Full-time, Permanent Location: Pithampur (30 km from Indore) CTC: Depends upon interview, upto 35k per month Timings: 09 30 am to 5 30 pm (Monday to Saturday) Experience: Minimum 2 years relevant experience, preferably in B2B role Age: Minimum 27 years **About Organisation**: Worth Peripherals Limited, a...
-
Customer Care Executive
5 months ago
Bhopal, Madhya Pradesh, India Yashaswi Group Full timeUrgently hiring for one of the International BPO - Job Profile-Customer Care Executive Job Location-Bhopal Gender-Male/Female Experience-Fresher and Experience both can apply Qualification-12th ,Any graduate, Post graduate Salary-12000-14000 per month Shifts-Rotational Shifts Type-NAPS Skills Required - 1.Good Communication Skills(English) 2.Well...
-
Customer Care Executive
6 months ago
Bhopal, Madhya Pradesh, India Yashaswi Academy for Talent management Full timeHiring for BPO industry Qualification - 12, Graduate, Graduate Pursing Age - 18-30 Location - Bhopal Shifts - Rotational Shift Position - Customer care executive Working hours - 8 hours Gender - Male, Female Skills -active listening, empathy, problem-solving and communication **Job Type**: Fresher Pay: ₹11,000.00 - ₹13,000.00 per...
-
Customer Care Executive
5 months ago
Bhopal, Madhya Pradesh, India Yashaswi Academy for Talent management Full timeHiring for BPO industry Qualification - 12, Graduate, Graduate Pursing Age - 18-30 Location - Bhopal Shifts - Rotational Shift Position - Customer care executive Working hours - 8 hours Gender - Male, Female Skills -active listening, empathy, problem-solving and communication **Job Type**: Fresher Pay: ₹12,000.00 - ₹13,000.00 per...
-
Customer Care
5 months ago
Indore, Madhya Pradesh, India Goodvibes Placement services Full timeJob Description: - Graduation must - Fresher and experience can apply - Good communication required - Comfortable to work in rotational shift - Work from office **Salary**: ₹8,154.67 - ₹30,000.00 per month Schedule: - Rotational shift **Experience**: - Customer service: 1 year (required) - Customer Care executive: 1 year (required) Work Location:...
-
Customer Care Executive
1 hour ago
Bhopal, Madhya Pradesh, India Yashaswi Group Full timeUrgently hiring for one of the BPO Industry - Job Profile-Customer Care Executive Job Location-Bhopal Gender-Male & Female Qualification-Min 12th pass, Any graduate, Post graduate Experience-Fresher & Experience both can apply Stipend-12000-14000 (Depends upon interview) Job Type-Apprentice Skills Set - 1.Required excellent Communication skills in...
-
Customer Care Executive
5 months ago
Indore, Madhya Pradesh, India Official One Clickk solution Full timeProfile: Customer Care Executive Chat/ Voice **Salary**: 13,000 to 21,000 Qualification: Graduate/ Rotational shifts & week off Location - Indore Skills - Excellent Communication Skills Experience - Minimum 6 months of experience is required **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹13,000.00 - ₹21,000.00 per month **Job...