Customer Care Executive
1 week ago
**Job Description: Customer Care Executive**
**Position**: Customer Care Executive
**Location**: [Insert Location]
**Reports to**: [Insert Reporting Manager]
**Overview**:
The Customer Care Executive is responsible for handling customer inquiries, resolving complaints, and ensuring a positive experience. The role requires excellent communication skills, patience, and a strong customer service mindset.
**Key Responsibilities**:
- Provide product/service information and resolve issues promptly.
- Handle returns, exchanges, and complaints efficiently.
- Update customer records and follow up on unresolved issues.
- Ensure customer satisfaction and maintain service standards.
**Requirements**:
- Strong communication and problem-solving skills.
- Basic computer proficiency.
- Prior experience in customer service is a plus.
- Positive attitude and willingness to learn.
Pay: ₹8,086.00 - ₹20,903.14 per month
Schedule:
- Day shift
- Monday to Friday
- Morning shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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