Complaints Resolution Professional

Job TitleDirector of Product ComplaintsAbout the RoleWe are seeking an experienced Director of Product Complaints to lead our product complaint management team. The successful candidate will have a strong background in quality and manufacturing, with experience in biotech or pharmaceutical industry. They will be responsible for driving execution of the...

Quality Complaints ManagerJob Overview:As a Quality Complaints Manager, you will oversee the execution of our quality complaint process in compliance with industry standards and regulations. This role requires strong leadership skills to lead team initiatives and projects focused on process and performance improvement.Maintain high-quality records and...

Job OpportunityWe are seeking a diligent and detail-oriented professional to join our team as a Product Complaints Specialist. In this role, you will be responsible for handling market complaints in accordance with relevant SOPs, business matrix, and SLA timelines.Key Responsibilities:Process market complaints assigned as per SOPs, business matrix, and SLA...

In this critical leadership position, you will oversee and execute a comprehensive complaint management system across the globe. You will lead a team of investigators, ensuring the entire process adheres to quality standards, procedures, and regulatory requirements.Roles & ResponsibilitiesTeam Leadership: Lead, mentor, and supervise a team of complaint...

Compliance SpecialistWe are seeking a diligent and empathetic Compliance Specialist to handle workplace concerns with professionalism, discretion, and care.This role requires someone who can play a key part in maintaining a transparent work environment. Key Responsibilities:Manage formal grievances and complaints.Conduct impartial investigations through...

Complaint Handling LeadTo be successful in this role, you will need to lead the complaint handling team and oversee the quality complaint process ensuring compliance with established procedures, laws, and regulations.

Global Market Complaints HandlerJob Description:Process market complaints received from across the globe, reviewing investigation reports and collaborating with external partners for continuous improvement.Key Responsibilities:Perform daily activities of processing market complaints as per relevant SOPs and business timelines.Assist in data collection and...

Job TitleWe are seeking a highly skilled professional to lead our global complaint process and management system. This vital role ensures our complaint processes and systems remain compliant with current internal and external requirements.Key ResponsibilitiesEvaluate and ensure triaged product complaint records align with applicable procedures.Implement the...

Job Description- Ensure execution of the quality complaint process in compliance with procedures, laws, and regulations.- Maintain high quality in complaint records and related tasks.- Lead team initiatives and projects focused on process and performance improvement.- Establish clear performance expectations and drive daily improvement.- Prioritize workload...

Complaint Resolution LeadAs a key member of the Amgen team, you will play a vital role in overseeing the global complaints business process and driving its continuous improvement. This position is critical to maintaining oversight of complaints throughout their lifecycle from intake, processing, and closure.Key Responsibilities:Apply in-depth knowledge and...