Manager Quality Complaints

Job DescriptionIn this vital role, you will own and implement the end-to-end global complaint process and management system, ensuring appropriate business connection across Amgen. In doing so, the focus is on assuring complaint processes and systems remain fully compliant through the quality operating standards and procedures to current, emerging internal...

Product Complaint LeaderAs a vital member of the Quality team, you will play a pivotal role in driving global complaint processes and continuous improvement. Your primary responsibility will be to maintain oversight of complaints throughout their lifecycle, from intake to closure.Key Responsibilities:Drive execution of the global complaints business process...

Complaint Resolution LeadAs a key member of the Amgen team, you will play a vital role in overseeing the global complaints business process and driving its continuous improvement. This position is critical to maintaining oversight of complaints throughout their lifecycle from intake, processing, and closure.Key Responsibilities:Apply in-depth knowledge and...

Job Opportunity: Product Complaints Specialist">Job DescriptionThe Product Complaints Specialist is responsible for processing market complaints in line with relevant standard operating procedures (SOPs), business matrices, and service level agreement (SLA) timelines. Key responsibilities include data collection, reporting of key performance indicators...

Job Description- Drive execution of the global complaints business process and continuous improvement- Maintain oversight of complaints throughout the lifecycle from intake, processing, and through closure- Apply in-depth knowledge and subject matter expertise to determine the steps necessary to improve the complaint management system to address the root...

Working with Us Challenging Meaningful Life-changing Those aren t words that are usually associated with a job But working at Bristol Myers Squibb is anything but usual Here uniquely interesting work happens every day in every department From optimizing a production line to the latest breakthroughs in cell therapy this is work that transforms the...

Job Description:Title: AVP, Complaint Operations Specialized Processes, Specialty Complaint & CCRP (L11)Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry's most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including...

Job OpportunityWe are seeking a diligent and detail-oriented professional to join our team as a Product Complaints Specialist. In this role, you will be responsible for handling market complaints in accordance with relevant SOPs, business matrix, and SLA timelines.Key Responsibilities:Process market complaints assigned as per SOPs, business matrix, and SLA...

Complaint Handling LeadTo be successful in this role, you will need to lead the complaint handling team and oversee the quality complaint process ensuring compliance with established procedures, laws, and regulations.

Job Description- Handle Product Technical Complaints and Field Alerts for medical devices, pharmaceutical products, biologics, and combination products, ensuring compliance with regulatory standards.- Evaluate complaints for severity and risk, ensuring timely review and processing.- Prioritize and enter complaints into the global database, monitoring...