Market Complaints Resolution Specialist

14 hours ago


Hyderabad, Telangana, India beBeeQuality Full time ₹ 20,00,000 - ₹ 25,00,000

Global Market Complaints Handler

Job Description:

Process market complaints received from across the globe, reviewing investigation reports and collaborating with external partners for continuous improvement.

Key Responsibilities:
  • Perform daily activities of processing market complaints as per relevant SOPs and business timelines.
  • Assist in data collection and reporting of key performance indicators (KPIs).
  • Manage ad-hoc projects and proactively report deviations through timely escalations.
  • Implement process improvements to enhance quality and productivity.
Requirements:
  • 5-8 years of experience in Quality Operations.
  • Strong understanding of Quality Management Systems and basic knowledge of product manufacturing.
  • Fluent in verbal and written English with knowledge of other languages an added advantage.


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