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Business Growth Representative
3 weeks ago
This is a full-time on-site position for a Customer Engagement Specialist located in Pune.
About the Role:- Contact existing and potential clients to introduce our services and provide updates.
- Answer customer queries, resolve issues, and ensure high levels of satisfaction.
- Maintain accurate records of customer interactions, including call details and lead follow-ups.
- Collaborate closely with sales and marketing teams to drive business growth and achieve targets.
- Excellent communication skills with a persuasive tone.
- Strong customer service abilities with active listening skills.
- Proficiency in using telecommunication systems and CRM software.
- BASIC computer knowledge and data entry experience.
- Ability to handle rejections professionally and maintain composure.
- Prior experience in telemarketing, sales, or customer service is advantageous.
- A minimum high school diploma or equivalent; further education or relevant training is beneficial.
We blend creative strategy with data-driven execution to accelerate business growth across various sectors. With a focus on customising marketing systems, we have successfully helped businesses scale, convert, and lead in their respective domains. Our team has extensive experience in healthcare, real estate, FMCG, technology, and more, ensuring tailored strategies for every business.