Laundry Operations Supervisor
3 weeks ago
As a Laundry Operations Supervisor at AccorHotel, you will be responsible for overseeing the daily operations of the laundry department. Your key responsibilities will include:
• Conducting daily briefings to supervise and train staff in day-to-day laundry operations
• Ensuring guest laundry, dry cleaning, and pressing are completed according to department standards and procedures
• Attending to all guest requests in a prompt and efficient manner
• Maintaining accurate records of guests and staff laundry lists
• Processing all departmental paperwork in a timely manner
• Conducting regular checks on laundry machinery to ensure filters are cleaned regularly and press covers are in good condition
• Ensuring team members are using laundry equipment properly and keeping it in good condition
• Maintaining a strict control and record of items sent for laundering by staff members
• Collaborating with the Executive Housekeeper to assess team members' attendance and performance
• Being well-versed in hotel fire and life safety/emergency procedures
• Attending all briefings, meetings, and trainings as assigned by management
• Maintaining a high standard of personal appearance and hygiene at all times
Requirements
• Primary school education
• Good oral proficiency in English language
• Minimum 2 years of experience in a similar capacity
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Service-oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Well-presented and professionally groomed at all times
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