Accor Housekeeping Professional
4 days ago
Accor seeks a dedicated Housekeeping Professional to join our team. Key Responsibilities:
Primary Responsibilities:
- Attend daily briefings and take on assigned tasks to ensure seamless housekeeping operations.
- Understand the varying needs of guests, including VIPs and different room categories.
- Clean and maintain assigned areas according to high standards and procedures.
- Efficiently replenish guest supplies and promptly attend to requests.
- Report damage or malfunctions in hotel rooms/areas to the supervisor.
- Maintain equipment in a clean state and report any issues.
- Keep accurate records of room status and daily productivity.
- Report lost and found articles to the housekeeping office immediately.
- Handle guest complaints professionally and report incidents to the supervisor.
- Monitor guest rooms and public areas for unusual behavior/activities.
- Record room status accurately in allocated sections.
- Assist with valet services when required (e.g., delivering linen or processing laundry orders).
Other Responsibilities:
- Be well-versed in hotel fire & life safety/emergency procedures.
- Attend all assigned briefings, meetings, and trainings.
- Maintain a high standard of personal appearance and hygiene at all times.
- Perform other reasonable duties assigned by management.
- Establish and maintain effective employee working relationships.
Qualifications:
Degree
Additional Information:
Accor is an inclusive company committed to Diversity & Inclusion, aiming to attract, recruit, and promote diverse talent.
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