Housekeeping Team Lead
4 weeks ago
Job Title: Housekeeping Team Lead
Job Summary:
We are seeking a highly skilled and experienced Housekeeping Team Lead to join our team at Accor. The successful candidate will be responsible for leading a team of housekeeping staff, ensuring the cleanliness and maintenance of guest rooms and public areas, and providing exceptional customer service.
Key Responsibilities:
- Lead a team of housekeeping staff and provide guidance and support to ensure excellent service delivery.
- Ensure the cleanliness and maintenance of guest rooms, public areas, and back-of-house areas.
- Conduct regular room checks and identify areas for improvement.
- Develop and implement effective cleaning schedules and procedures.
- Monitor and maintain inventory levels of cleaning supplies and equipment.
- Collaborate with other departments to ensure seamless service delivery.
- Provide exceptional customer service and respond to guest complaints in a professional and courteous manner.
Requirements:
- Minimum 2 years of experience in a similar role.
- Excellent leadership and communication skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and ability to multitask.
- Ability to speak English fluently.
What We Offer:
A competitive salary and benefits package, opportunities for career growth and development, and a dynamic and supportive work environment.
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