Housekeeping Team Member

3 weeks ago


Vijayawada, Andhra Pradesh, India AccorHotel Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Housekeeping Team Member to join our team at Accor Hotel. As a Housekeeping Team Member, you will be responsible for ensuring the cleanliness and maintenance of our hotel rooms and public areas.

Key Responsibilities:

  • Attend daily briefings and take on assigned tasks to ensure seamless hotel operations.
  • Understand the differences in guest levels (VIPs) and room categories to provide exceptional service.
  • Clean and maintain areas of responsibility according to hotel standards and procedures.
  • Replenish guest supplies and promptly attend to guest requests.
  • Report damage or malfunction in hotel rooms/areas to the Supervisor.
  • Maintain equipment in a proper state of cleanliness.
  • Maintain a section room report as well as a daily productivity report.
  • Report lost and found articles to the housekeeping office immediately.
  • Handle guest complaints tactfully and report incidents or irregularities to the Supervisor.
  • Report unusual behavior/activities in guestroom floors/public areas to the Supervisor.
  • Record room status in allocated sections accurately.
  • Carry out valet services when required (e.g. delivery of linen processing laundry orders).
  • Be well-versed in hotel fire & life safety/emergency procedures.
  • Attend all briefings meetings and trainings as assigned by management.
  • Maintain a high standard of personal appearance and hygiene at all times.
  • Perform other reasonable duties assigned by management.
  • Establish and maintain effective employee working relationships.

Qualifications:

Degree or Diploma

Relevant Experience

Remote Work:

No

Employment Type:

Full-time



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