Laundry Operations Manager
3 weeks ago
AccorHotel is seeking a highly motivated and organized Laundry Operations Manager to join our team. The successful candidate will be responsible for overseeing the daily operations of the laundry department, ensuring that all guest laundry is completed to the highest standards.
Key Responsibilities:
- Conduct daily briefings and supervise staff in laundry operations
- Ensure guest laundry is completed according to department standards and procedures
- Record guest and staff laundry lists accurately
- Post bills accurately and in a timely manner
- Process departmental paperwork
- Check laundry machinery to ensure filters are cleaned regularly and press covers are in good condition
- Ensure team members are using laundry equipment properly and keeping it in good condition
- Keep a strict control and record of items sent for laundering by staff members
- Assist Executive Housekeeper in assessing team members' attendance and performance
- Be well-versed in hotel fire and life safety/emergency procedures
- Attend all briefings, meetings, and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by management
- Establish and maintain effective employee working relationships
Qualifications:
- Primary school education
- Good oral proficiency in English language
- Minimum 2 years of experience in a similar capacity
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Service-oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Must be well-presented and professionally groomed at all times
Remote Work: No
Employment Type: Full-time
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