Laundry Operations Manager
1 week ago
We are seeking an experienced Laundry Operations Manager to join our team at AccorHotel.
Key Responsibilities:
- Conduct daily briefings and supervise staff in daily laundry operations.
- Ensure guest laundry, dry cleaning, and pressing are completed according to department standards and procedures.
- Provide exceptional service to guests and maintain a high standard of customer satisfaction.
- Record guests and staff laundry lists accurately and post bills in a timely manner.
- Process all departmental paperwork and maintain accurate records.
- Monitor laundry machinery and report any defects to the Engineering department.
- Ensure staff are using laundry equipment properly and maintain a clean and safe working environment.
- Maintain a high standard of personal appearance and hygiene at all times.
Qualifications:
- Primary school education.
- Good oral proficiency in English language.
- Minimum 2 years of experience in a similar capacity.
- Ability to speak other languages and basic understanding of local languages will be an advantage.
- Service-oriented with an eye for detail.
- Ability to work effectively and contribute in a team.
- Self-motivated and energetic.
Requirements:
- Full-time employment.
- No remote work.
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