Laundry Operations Supervisor

3 days ago


Vijayawada, Andhra Pradesh, India Accor Full time

Job Overview

As a Laundry Executive at Accor, you will be responsible for overseeing the day-to-day operations of the laundry department. Your primary focus will be on ensuring that guest laundry, dry cleaning, and pressing are completed to the highest standards.

Key Responsibilities

  • Conduct daily briefings to supervise and train staff on laundry operations.
  • Ensure all guest requests are promptly attended to and records are accurately maintained.
  • Process all departmental paperwork and post bills in a timely manner.
  • Monitor laundry machinery and report any defects to the Engineering team.
  • Ensure staff are using equipment properly and maintain a record of items sent for laundering.
  • Assist the Executive Housekeeper in assessing team members' attendance and performance.

Other Responsibilities

  • Be well-versed in hotel fire & life safety/emergency procedures.
  • Attend all briefings, meetings, and trainings as assigned by management.
  • Maintain a high standard of personal appearance and hygiene.
  • Perform other reasonable duties assigned by management.
  • Establish and maintain effective working relationships with colleagues.

Qualifications

  • Primary school education.
  • Good oral proficiency in English language.
  • Minimum 2 years of experience in a similar capacity.
  • Ability to speak other languages and basic understanding of local languages will be an advantage.


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