Laundry Operations Supervisor
3 days ago
Job Overview
As a Laundry Executive at Accor, you will be responsible for overseeing the day-to-day operations of the laundry department. Your primary focus will be on ensuring that guest laundry, dry cleaning, and pressing are completed to the highest standards.
Key Responsibilities
- Conduct daily briefings to supervise and train staff on laundry operations.
- Ensure all guest requests are promptly attended to and records are accurately maintained.
- Process all departmental paperwork and post bills in a timely manner.
- Monitor laundry machinery and report any defects to the Engineering team.
- Ensure staff are using equipment properly and maintain a record of items sent for laundering.
- Assist the Executive Housekeeper in assessing team members' attendance and performance.
Other Responsibilities
- Be well-versed in hotel fire & life safety/emergency procedures.
- Attend all briefings, meetings, and trainings as assigned by management.
- Maintain a high standard of personal appearance and hygiene.
- Perform other reasonable duties assigned by management.
- Establish and maintain effective working relationships with colleagues.
Qualifications
- Primary school education.
- Good oral proficiency in English language.
- Minimum 2 years of experience in a similar capacity.
- Ability to speak other languages and basic understanding of local languages will be an advantage.
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