Technical Incident Resolution Expert

**Job Opportunity:** Incident Resolution SpecialistJob Description:Our organization is seeking a highly skilled and motivated individual to fill the role of Incident Resolution Specialist. This position involves managing technical incidents related to our platform and products, from identification to resolution.Key Responsibilities:Investigate and...

We are looking for a skilled professional to join our team as an Incident Manager. This role requires a strong understanding of IT Service Management principles, including ITIL. As an Incident Manager, you will be responsible for responding to incidents, identifying their root causes, and ensuring swift restoration of IT services while adhering to client...

Advanced Technical Support SpecialistThe role of Advanced Technical Support Specialist involves delivering timely and effective solutions to complex technical issues. This requires a collaborative approach with Tier 1 support and higher-level teams, ensuring seamless coverage for all office users and remote workers.Provide incident resolution and contact for...

Major Incident Manager PositionWe are seeking a highly skilled and experienced Major Incident Manager to join our team. This contract-to-hire (C2H) position offers the opportunity to work on challenging projects, develop your skills, and potentially lead to a full-time employment opportunity.The ideal candidate will have prior experience handling P1...

Job Role:An Incident Manager is a key professional responsible for managing and resolving critical incidents that impact our business operations. This role requires strong leadership, analytical, and communication skills to ensure timely resolution and minimal disruption.Key Responsibilities:Own and drive the end-to-end incident management process for...

Job Title: Critical Incident Resolution ManagerWe are seeking an experienced professional to join our team as a Critical Incident Resolution Manager. This role involves the management of high-severity level incidents throughout their lifecycle, from triage and analysis to resolution and closure.Key Responsibilities:

The world of cybersecurity is evolving at an unprecedented rate, driven by the increasing complexity of digital threats and the need for robust security solutions. As a critical member of our team, you will play a pivotal role in shaping the future of security operations.Job DescriptionAs an Incident Commander focused on containment and eviction for large or...

Job Overview">The primary objective of this role is to lead and execute the full Incident Management lifecycle, from detection and logging to resolution and closure.

Leading SOC Manager: Client Engagement ExpertAs a seasoned SOC Manager, you will oversee a dedicated team of analysts supporting a 24/7 Security Operations Centre. Your key responsibility is to ensure effective day-to-day operations, SLA compliance, and timely escalation, containment, and resolution of incidents.Key Responsibilities:SOC Operations...

Unlock the power of problem management. At Experian Asia Pacific, you'll play a critical role in ensuring lessons are learned from major service impacting incidents. As an ITSM Problem Manager, you'll take responsibility for managing problem records through to resolution, including root cause analysis.Key ResponsibilitiesManage problem records through to...