Advanced Incident Resolution Specialist

Job Role:An Incident Manager is a key professional responsible for managing and resolving critical incidents that impact our business operations. This role requires strong leadership, analytical, and communication skills to ensure timely resolution and minimal disruption.Key Responsibilities:Own and drive the end-to-end incident management process for...

Job Title: Critical Incident Resolution ManagerWe are seeking an experienced professional to join our team as a Critical Incident Resolution Manager. This role involves the management of high-severity level incidents throughout their lifecycle, from triage and analysis to resolution and closure.Key Responsibilities:

Job Role Description Main Responsibilities:- Analyze incidents and identify root causes through log analysis, pattern recognition, and problem-solving skills Analyze incidents and reproduce defectsWork with cross-functional teams to develop permanent solutionsPartner with product owners to transform defects into product features when appropriateDevelop and...

Unlock the power of problem management. At Experian Asia Pacific, you'll play a critical role in ensuring lessons are learned from major service impacting incidents. As an ITSM Problem Manager, you'll take responsibility for managing problem records through to resolution, including root cause analysis.Key ResponsibilitiesManage problem records through to...

Job DescriptionCustomer Technology Incident SpecialistJob PurposeThe Customer Technology Incident Specialist, positioned within the Customer Technology department of Customer Experience, is responsible for managing the complete lifecycle of technical incidents. This role involves identifying, classifying, responding to, and resolving incidents related to...

Job PurposeThe Customer Technology Incident Specialist, positioned within the Customer Technology department of Customer Experience, is responsible for managing the complete lifecycle of technical incidents. This role involves identifying, classifying, responding to, and resolving incidents related to Transporeon platform and its...

Join our team for 24x7x365 management of High Severity level incidents As an Incident Management Specialist you will triage analyze and facilitate the resolution of major incidents driving quick service restoration and providing leadership for all events especially high-priority incidents Responsibilities Manage High Severity level incidents...

Job Title: Incident Management Coordinator – L1 Location: Hyderabad, Noida, Gurugram Department: IT Operations / Service Desk Reports To: Incident Manager or IT Operations Lead Location: Remote/Hybrid Role Purpose: The Incident Management Coordinator (L1) is responsible for monitoring, logging, categorizing, and prioritizing incidents in alignment...

Job Requirements Phenom Introduction:Our purpose is to help a billion people find the right work Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,500 employees. As an HR tech unicorn organization, innovation and creativity is within our...

Phenom Introduction : Our purpose is to help a billion people find the right work Phenom is an AI-Powered talent experience platform that is redefining the HR tech space.We have grown into a global organization with offices in 6 countries and over 1,500 employees.As an HR tech unicorn organization, innovation and creativity is within our DNA.Come help us...