Senior Cybersecurity Manager

2 days ago

Hyderabad Secunderabad Telangana, India beBeeCybersecurity Full time ₹ 1,50,000 - ₹ 28,00,000
Leading SOC Manager: Client Engagement Expert

As a seasoned SOC Manager, you will oversee a dedicated team of analysts supporting a 24/7 Security Operations Centre. Your key responsibility is to ensure effective day-to-day operations, SLA compliance, and timely escalation, containment, and resolution of incidents.

Key Responsibilities:

  • SOC Operations Management: Lead and coordinate a team of 3-5 analysts to ensure effective triage, investigation, and resolution of security incidents.
  • Client Liaison: Act as the primary operational point of contact for the client, participating in governance calls, incident reviews, and reporting sessions.
  • Incident Oversight: Ensure timely escalation, containment, and resolution of incidents in line with the client's playbooks and escalation matrix.
  • Process & Playbook Management: Maintain and enhance the client's Standard Operating Procedures (SOPs), response playbooks, and shift handover protocols.
  • Reporting & Metrics: Deliver daily, weekly, and monthly operational reports, SLA dashboards, and executive summaries to client stakeholders as required.
  • Team Development: Mentor SOC staff, conduct performance reviews, and support hiring and onboarding of new analysts.

Required Skills & Qualifications:

  • 6-10 years of experience in cybersecurity operations, with at least 2 years in a SOC leadership role.
  • Strong knowledge of SIEM (e.g., Microsoft Sentinel), service desk (e.g., ServiceNow), SOAR, EDR, and threat intelligence platforms.
  • Familiarity with MITRE ATT&CK, NIST CSF, and ISO 27001 frameworks.
  • Proven experience managing client-facing engagements and delivering against SLAs.
  • Excellent communication and stakeholder management skills.
  • Bachelor's degree in Computer Science, Information Security, or a related field.

Preferred Certifications:

  • CISSP, CISM, or GIAC certifications.
  • ITIL Foundation (for service management alignment).

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