Senior Customer Service Team Lead

Role OverviewAs a Senior Service Delivery Manager, you will be responsible for leading a team of technical support engineers to achieve targets and quality standards. You will develop and implement processes to ensure high-quality service delivery to internal and external customers.Manage a team of technical support engineers to achieve targets and...

Job Title: Senior Service Team Lead.About the Role:We are seeking a seasoned Service Team Lead to oversee our customer-facing team. As a key member of our organization, you will be responsible for driving team performance, fostering a positive work environment, and contributing to the growth of our company.Main Responsibilities:Manage day-to-day activities...

Job Title: Senior Cluster Servicing LeadWe are seeking an experienced Senior Cluster Servicing Lead to oversee and develop a high-performing team, driving revenue growth and fostering a best-in-class client servicing environment.Key Responsibilities:Client Experience: Drive the cluster's client experience strategy, ensuring every touchpoint reinforces trust...

Profile - Customer ServiceQualification- 12 th + Experience in customer service/ Graduate FreshersExcellent communication skill in English.Location - NoidaMust be comfortable with US Shift( Night Shift)One way cab facility provided.Immediate joiner required.Job Types: Full-time, PermanentPay: ₹25, ₹35,000.00 per monthEducation:Higher Secondary(12th Pass)...

Healthcare Operations ("Voice" Patient care services)Key Responsibilities:Lead, mentor, and motivate a team of executives to consistently achieve individual and team targets.Oversee the day-to-day operations of the inside sales team, ensuring productivity and efficiency.Set clear KPIs and monitor performance metrics to drive continuous improvement.Conduct...

Leadership Opportunity: Director Customer SupportWe are seeking a high-calibre professional to lead our global customer support function, ensuring excellence in client satisfaction, ticket resolution, and customer experience.Main Responsibilities:Lead cross-functional teams to deliver exceptional customer service across US/EMEA time zonesManage L1/L2 teams...

Job Overview:The ideal candidate will oversee day-to-day customer support operations, ensuring premium service aligned with luxury standards.Key Responsibilities:Oversight of all customer service operations across multiple channels.Persuading interactions that reflect the tone and attention to detail expected of a luxury brand.Personal management of...

About MyOperator:MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls,...

Job Description Basic Function - To manage a team of collectors for maximizing cash inflows & minimizing debts by effectively managing the portfolio of accounts. - To do work assignments basis the criticality of the task and the skill set of the collector. It involves dealing with internal & external staff for gathering relevant information. - To manage...

Job DescriptionBasic Function- To manage a team of collectors for maximizing cash inflows & minimizing debts by effectively managing the portfolio of accounts. - To do work assignments basis the criticality of the task and the skill set of the collector. It involves dealing with internal & external staff for gathering relevant information. - To manage...