
Director Customer Service Lead
16 hours ago
We are seeking a high-calibre professional to lead our global customer support function, ensuring excellence in client satisfaction, ticket resolution, and customer experience.
Main Responsibilities:- Lead cross-functional teams to deliver exceptional customer service across US/EMEA time zones
- Manage L1/L2 teams globally, fostering a culture of collaboration and continuous improvement
- Drive escalation resolution, platform issue troubleshooting, and support KPIs to optimize customer retention
- Bolster customer satisfaction through strategic SLAs, SOPs, and QA metrics
- Cultivate strong relationships with key stakeholders, including Product, Tech & Delivery teams
- Develop and implement initiatives to enhance customer retention and loyalty
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Remote Director/Client Services
1 day ago
Noida, Uttar Pradesh, India Skyleaf Consultants LLP Full timeDirector – Customer Support (Global SaaS | US Shift)# ; Experience: 10+ Years | # ; Are you an empathetic and data-driven leader who can build world-class support functions for global enterprise clients?We are seeking a Director – Customer Support for a global SaaS product company (hospitality domain), leading high-performing teams across geographies...
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Medical Customer Service Lead
2 weeks ago
Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 90,00,000 - ₹ 1,20,00,000Job OverviewOur organization is seeking a skilled professional to lead our medical and customer service operations. The ideal candidate will have a strong background in medicine and at least 5-8 years of experience in a call center environment, preferably in a healthcare or medical insurance setting.Key Responsibilities Include:Leading a team of customer...
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Operations Director for Restaurant Services
1 week ago
Noida, Uttar Pradesh, India beBeeOperational Full time ₹ 9,00,000 - ₹ 12,00,000**Job Summary:**The Operations Director will lead the overall operations and profitability of the restaurant, creating a culture that ensures a positive experience to customers in a clean and friendly environment.Key Responsibilities:Align and manage operations with sales projections, focusing on cost control, waste reduction, and profitability.Create and...
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Customer Service Team Lead
5 days ago
Noida, Uttar Pradesh, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 25,00,000Role OverviewAs a Senior Service Delivery Manager, you will be responsible for leading a team of technical support engineers to achieve targets and quality standards. You will develop and implement processes to ensure high-quality service delivery to internal and external customers.Manage a team of technical support engineers to achieve targets and...
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Sales Director
6 days ago
Noida, Uttar Pradesh, India Propshop Real Estate Consultant Full time ₹ 8,00,000 - ₹ 12,00,000 per yearCompany DescriptionPropshop is one of the leading Real Estate Consultants in Delhi NCR. We specialize in making the sale, purchase, and lease of properties convenient, expeditious, and transparent. With a team of highly qualified professionals, we have been successfully facilitating deals for residential, commercial, and industrial properties for several...
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Proactive Customer Engagement Lead
5 days ago
Noida, Uttar Pradesh, India beBeeProject Full time ₹ 15,00,000 - ₹ 20,00,000As a proactive customer engagement leader, you play a key role in ensuring the de-escalation and ongoing satisfaction of enterprise customers.The Global CERT Program is designed to restore confidence in Adobe when customers are at risk. We provide a safety net when the 'normal' escalation or issue management processes fail.Your task is to implement and...
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Director/Senior Director
7 days ago
Noida, Uttar Pradesh, India Zinnia Full timeJob DescriptionWho We AreZinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a...
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Only 24h Left: Director Customer Support
24 hours ago
Noida, Uttar Pradesh, India Skyleaf Consultants LLP Full timeWe're Hiring: Director – Customer Support (Global SaaS | US Shift) Location: Noida (Must support US time zone) Experience: 10+ Years | Global SaaS IndustryAre you an empathetic and data-driven leader who can build world-class support functions for global enterprise clients?We are seeking a Director – Customer Support for a global SaaS product company...
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Senior Customer Service Team Lead
3 days ago
Noida, Uttar Pradesh, India beBeeCustomer Full time ₹ 1,50,00,000 - ₹ 2,00,00,000Job OverviewWe are seeking a seasoned leader to manage our customer service team.Main ResponsibilitiesLead a high-performing team of technical support engineers, driving them to meet and exceed targets while maintaining exceptional quality standards.Develop and implement robust processes to deliver a superior service experience for both internal and external...
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Customer Support Role
9 hours ago
Noida, Uttar Pradesh, India Insight Customer Call Solutions LTD Full timeLocation Noida Sector 2 Nearest Metro Station Sector 15 Salary 10 000 to - 25 000 In-hand with PF ESIC DeductionQualification 12th Pass Freshers are also welcome to apply Role and Responsibilities - Provide exceptional customer service and support through various communication channels phone email chat - Address and resolve customer inquiries...