Medical Customer Service Lead

2 days ago


Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 90,00,000 - ₹ 1,20,00,000
Job Overview

Our organization is seeking a skilled professional to lead our medical and customer service operations. The ideal candidate will have a strong background in medicine and at least 5-8 years of experience in a call center environment, preferably in a healthcare or medical insurance setting.

Key Responsibilities Include:

  • Leading a team of customer service representatives
  • Developing and implementing strategies to improve customer satisfaction
  • Collaborating with cross-functional teams to achieve business objectives

The successful candidate will possess excellent leadership skills, a strong understanding of medical terminology, and the ability to communicate effectively with customers and internal stakeholders.



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