Customer Services Engineer

7 days ago

Noida, Uttar Pradesh, India Barco Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Main accountabilities: 

1.    Responsible for Creating Leads to Order & Order to Cash. Complete end to end Process for Lead to Order and Cash process via Service sales in the Region.
2.    Communicate customer timely on Annual Maintenance Programme for customer.
3.    Communicate customer timely on FFF Product of Installed Model so that customer can use the Installed Product at optimum level.
4.    Resolve Technical Query and Share Budgetary quotations on regular basis.
5.    Forecasting and Meeting Orders and Sales number.
6.    Handle Partner and trained them on further sales of Product and Service. Support them on closer of deals.
7.    Maintains customer relations via phone/e-mail, or available service tools, and performs customer visits on a regular basis to assess product/service satisfaction and to promote any new product ideas or current product improvements.
8.    Key account management through regular customer visits, sharing performance reports and follow up for open actions and conclude.

D&I Statement

At Barco, innovation drives everything we do. We believe that diversity fuels creativity, bringing us closer to our colleagues and customers. Inclusion and equity aren't just values—they're core capabilities that propel us toward our shared goals and mission.

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