Customer Service Executive

7 days ago


Noida, Uttar Pradesh, India Alliance Digitech Full time ₹ 4,00,000 - ₹ 12,00,000 per year

1- logging calls, coordinating with clients and try closing eligible calls over phone

2- coordinating with clients and align respective location engineers/vendors for pending calls and applicable installation requests, coordinate for technical support to service vendors

3- Taking customer feedback of open cases and updating completed calls in system

4- sending spares to customers and service vendor, on call closure coordinating for defective and unused spares return pickup from customers and Service vendors

5- Ensure timely completion of complaints and enhance customer satisfaction.

6- Prepare the data of inventory aging report, send defective and aging spares to Delta

7- preparing vendor agreements and submission for renewal case and new service vendors

8- MIS Reporting based on daily, Weekly, and monthly reports

9- Vendor monthly claim submission

10 Arranging technical training to partner engineer as applicable.


  • Customer Service

    1 week ago


    Noida, Uttar Pradesh, India Apogee Service Pvt. Ltd Full time ₹ 25,000 - ₹ 35,000 per year

    Profile - Customer ServiceQualification- 12 th + Experience in customer service/ Graduate FreshersExcellent communication skill in English.Location - NoidaMust be comfortable with US Shift( Night Shift)One way cab facility provided.Immediate joiner required.Job Types: Full-time, PermanentPay: ₹25, ₹35,000.00 per monthEducation:Higher Secondary(12th Pass)...


  • Noida, Uttar Pradesh, India Dropdown Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Customer Service Executive (Chat Support US Clients)Location: NoidaWork Hours: 8 P.M to 5 A.MJob Type: Full-TimeExperience: 1-2 years (Required)Were hiring an experienced and proactive Customer Service Executive to join our support team.Over time allowanceAnnual bonus


  • Noida, Uttar Pradesh, India MediBhai Full time ₹ 1,06,400 - ₹ 3,00,000 per year

    Job Description – Customer Service ExecutiveLocation: NoidaCompany: Medibhai Pvt. Ltd.Salary: Up to ₹18,000/monthAbout the RoleWe are looking for a Customer Service Executive to join our team in Noida. The role involves handling customer queries, providing timely support, and ensuring excellent service experience.Key ResponsibilitiesHandle...


  • Noida, Uttar Pradesh, India Radical Minds Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Customer Care ExecutiveCompany: Radical Minds Technologies Pvt. Ltd.Location: NoidaShift: Any shift between 08:00 am to 08:00 pm Experience: Minimum 1 YearAbout the Role:Were looking for energetic and customer-focused professionals to join our team as Customer Care Executives. If you have great communication skills and a passion for delivering...


  • Noida, Uttar Pradesh, India Finlite Technologies Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Noida, Uttar Pradesh, IndiaPermanentService1 - 3 yearsAbout usJob Title:Customer Service ExecutiveJob Description:Job Description:We are looking for a dynamic and customer-focused individual to join our team as a Customer Service Executive. The ideal candidate will be responsible for handling customer queries, providing accurate information, and ensuring a...


  • Noida, Uttar Pradesh, India EXL SERVICES Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Executives ·First-time resolution and accuracy (QM score on or above target) ·Customer satisfaction (CSAT score on or above target) ·Efficiency in dealing with customer queries (AHT number on or above target) ·Keeping customer's data secure (DPA score on or above target) ·Attaining customer sentiment (Call close % on or above target) ...


  • Noida, Uttar Pradesh, India British Council Full time ₹ 2,00,000 - ₹ 5,00,000 per year

    We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.We connect. We...


  • Noida, Uttar Pradesh, India Oxford University Press Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Roles and ResponsibilitiesProvide accurate and timely solutions to customers' issues related to products/services offered by the company.Handle customer inquiries via phone calls, emails, and chats to resolve their queries and concerns.Maintain a high level of professionalism while interacting with customers, ensuring excellent customer service...


  • Noida, Uttar Pradesh, India AMPM Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Company Description:AMPM is about an effortless sort of luxury, one that doesn't inhibit, restrict but enables to go on about life as well as move the world a little with a sense of quiet confidence.Over the past two decades we have become a group of passionate folks who are working on a vision of creating a global luxury lifestyle brand out of India.Job...


  • Noida, Uttar Pradesh, India Shining Stars Institution & travels Full time ₹ 20,000 - ₹ 38,000 per year

    HELLO JOB SEEKERSGREETINGS FROM SHININGSTARSANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLYIMMEDIATE JOINERS ONLY.Are you ready to kickstart an exciting career with a dynamic multinational BPO in NOIDA ? ShiningStars is on the lookout for enthusiastic individuals to join our team, and it could be YOUPROFILE- CUSTOMER SERVICEPROCESS- VOICE...