Customer Service Executive
7 days ago
1- logging calls, coordinating with clients and try closing eligible calls over phone
2- coordinating with clients and align respective location engineers/vendors for pending calls and applicable installation requests, coordinate for technical support to service vendors
3- Taking customer feedback of open cases and updating completed calls in system
4- sending spares to customers and service vendor, on call closure coordinating for defective and unused spares return pickup from customers and Service vendors
5- Ensure timely completion of complaints and enhance customer satisfaction.
6- Prepare the data of inventory aging report, send defective and aging spares to Delta
7- preparing vendor agreements and submission for renewal case and new service vendors
8- MIS Reporting based on daily, Weekly, and monthly reports
9- Vendor monthly claim submission
10 Arranging technical training to partner engineer as applicable.
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Customer Service
1 week ago
Noida, Uttar Pradesh, India Apogee Service Pvt. Ltd Full time ₹ 25,000 - ₹ 35,000 per yearProfile - Customer ServiceQualification- 12 th + Experience in customer service/ Graduate FreshersExcellent communication skill in English.Location - NoidaMust be comfortable with US Shift( Night Shift)One way cab facility provided.Immediate joiner required.Job Types: Full-time, PermanentPay: ₹25, ₹35,000.00 per monthEducation:Higher Secondary(12th Pass)...
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Customer Service Executive
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Customer Service Executive
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Customer Service Executive
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Customer Service Executive
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Noida, Uttar Pradesh, India Finlite Technologies Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 6,00,000 per yearNoida, Uttar Pradesh, IndiaPermanentService1 - 3 yearsAbout usJob Title:Customer Service ExecutiveJob Description:Job Description:We are looking for a dynamic and customer-focused individual to join our team as a Customer Service Executive. The ideal candidate will be responsible for handling customer queries, providing accurate information, and ensuring a...
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Customer Service Executive
1 week ago
Noida, Uttar Pradesh, India EXL SERVICES Full time ₹ 4,00,000 - ₹ 6,00,000 per yearExecutives ·First-time resolution and accuracy (QM score on or above target) ·Customer satisfaction (CSAT score on or above target) ·Efficiency in dealing with customer queries (AHT number on or above target) ·Keeping customer's data secure (DPA score on or above target) ·Attaining customer sentiment (Call close % on or above target) ...
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Customer Service Executive
7 days ago
Noida, Uttar Pradesh, India British Council Full time ₹ 2,00,000 - ₹ 5,00,000 per yearWe support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.We connect. We...
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Customer Service Executive
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Customer Service Executive
1 week ago
Noida, Uttar Pradesh, India AMPM Full time ₹ 5,00,000 - ₹ 12,00,000 per yearCompany Description:AMPM is about an effortless sort of luxury, one that doesn't inhibit, restrict but enables to go on about life as well as move the world a little with a sense of quiet confidence.Over the past two decades we have become a group of passionate folks who are working on a vision of creating a global luxury lifestyle brand out of India.Job...
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Customer Service Executive @Noida
2 weeks ago
Noida, Uttar Pradesh, India Shining Stars Institution & travels Full time ₹ 20,000 - ₹ 38,000 per yearHELLO JOB SEEKERSGREETINGS FROM SHININGSTARSANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLYIMMEDIATE JOINERS ONLY.Are you ready to kickstart an exciting career with a dynamic multinational BPO in NOIDA ? ShiningStars is on the lookout for enthusiastic individuals to join our team, and it could be YOUPROFILE- CUSTOMER SERVICEPROCESS- VOICE...