Customer Service Executive

21 hours ago

Noida, Uttar Pradesh, India MediBhai Full time ₹ 1,06,400 - ₹ 3,00,000 per year

Job Description – Customer Service Executive

Location: Noida

Company: Medibhai Pvt. Ltd.

Salary: Up to ₹18,000/month

About the Role

We are looking for a Customer Service Executive to join our team in Noida. The role involves handling customer queries, providing timely support, and ensuring excellent service experience.

Key Responsibilities

  • Handle inbound/outbound calls and respond to customer queries.
  • Maintain accurate records of customer interactions.
  • Provide solutions and resolve issues within the given timelines.
  • Coordinate with internal teams for escalated cases.
  • Ensure high levels of customer satisfaction and professionalism.

Requirements

  • Minimum 6 months of experience in customer service (voice or non-voice process).
  • Good communication skills in English and Hindi.
  • Basic computer knowledge (MS Office, email handling).
  • Positive attitude and customer-centric approach.

Benefits

  • Competitive salary up to ₹18,000 per month.
  • Friendly and supportive work environment.
  • Opportunity to grow within the organization.

Job Types: Full-time, Permanent

Pay: ₹12, ₹18,000.00 per month

Benefits:

  • Flexible schedule
  • Health insurance

Ability to commute/relocate:

  • Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • English (Required)

Location:

  • Noida, Uttar Pradesh (Required)

Work Location: In person

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