Customer Service Executive

18 hours ago

Noida, Uttar Pradesh, India U-Turn4Nature Full time ₹ 2,16,000 - ₹ 3,60,000 per year

U-Turn4Nature- Creating Shared Value

Customer Service Executive – U-Turn4Nature ( Noida/Greater Noida )

U-Turn4Nature is a homemade natural food company in Noida that champions sustainability and community empowerment. Our products are crafted by Rural Women's Self-Help Groups (SHGs), supporting local livelihoods and eco-conscious living.

Role Overview:

We're looking for a proactive and empathetic Customer Service Executive to join our team. This role offers flexibility to work while ensuring excellent customer support and satisfaction.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and social media
  • Resolve issues promptly, ensuring customer delight
  • Maintain accurate records using CRM systems
  • Collaborate across teams to improve the customer experience

What You Bring:

  • Up to 3 years of customer service experience
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Familiarity with CRM tools (e.g., Zoho, Freshdesk)
  • Bonus: Fluency in multiple languages

Perks:

  • Salary range ₹15,000 – ₹25,000/month
  • Purpose-driven work that empowers rural women

Pls send your CV

with Current CTC and Expected CTC

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