Operations Director for Restaurant Services

10 hours ago

Noida, Uttar Pradesh, India beBeeOperational Full time ₹ 9,00,000 - ₹ 12,00,000

**Job Summary:**

The Operations Director will lead the overall operations and profitability of the restaurant, creating a culture that ensures a positive experience to customers in a clean and friendly environment.

Key Responsibilities:

  • Align and manage operations with sales projections, focusing on cost control, waste reduction, and profitability.
  • Create and maintain Standard Operating Procedures (SOPs) that reflect best practices and industry trends to ensure consistent quality, productivity, and customer satisfaction.
  • Accurately manage inventory, including invoices, transfers, and wastages, and forecast requirements to support optimal inventory levels.
  • Ensure the restaurant is safe, compliant, and maintained to provide an outstanding guest experience.
  • Lead and motivate the team, ensure adequate staffing, provide feedback, and foster a positive, productive work environment.
  • Oversight strategies to enhance profitability, control cash, and minimize waste while maximizing guest experience.

Requirements:

  • Graduation / Diploma in Hotel Management or related field.
  • Post-Graduation / Advance Diploma or Certificate in Business management is desirable.
  • At least 5 years of full-service restaurant management experience.
  • Flexibility in working hours and a willingness to cover shifts as needed.
  • Ability to multi-task, organize, and prioritize work.

Reporting to: This position will report to the General Manager Operations.

Key Skills:

  1. Entrepreneurial orientation and business acumen.
  2. Strong knowledge of operations - food, beverages, staff supervision, inventory, and food safety.
  3. Craft framework to ensure memorable experience for customers through superior service.
  4. Driven by zeal to maximize customer satisfaction.
  5. Strong understanding of cost and labor systems that lead to restaurant profitability.
  6. Strong communication and Leadership skills for effective and efficient team management.
  7. Comfort working with budgets, payroll, revenue, and forecasting.
  8. Flexible with the proactive thought process, show initiative, and respond quickly when situations arise.

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