
Team Lead
3 days ago
Healthcare Operations ("Voice" Patient care services)
Key Responsibilities:
Lead, mentor, and motivate a team of executives to consistently achieve individual and team targets.
Oversee the day-to-day operations of the inside sales team, ensuring productivity and efficiency.
Set clear KPIs and monitor performance metrics to drive continuous improvement.
Conduct regular coaching sessions, feedback meetings, and performance reviews.
Develop, implement, and refine sales strategies to maximize conversion and revenue.
Prepare detailed reports and forecasts; share actionable insights with senior management.
Collaborate across departments to ensure a seamless customer experience and effective processes.
Required Skills & Qualifications:
Minimum 1 year of experience in a Team Lead role within the BPO industry is mandatory.
Proven experience in managing and motivating teams.
Excellent communication, interpersonal, and leadership skills.
Strong analytical and problem-solving abilities.
Ability to thrive in a fast-paced, environment.
Bachelors degree in any relevant field.
Immediate joiners will be given preference.
What We Offer:
5-day work week with 2 weekly offs
Dynamic and supportive work culture
Growth opportunities and performance-based incentives
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