
US Payroll Expert
2 weeks ago
Key Payroll Associate Role
\Our company seeks a highly skilled Payroll Associate to join our team in the US. As a Payroll Associate, you will play a key role in ensuring timely and accurate payroll processing for our clients.
\Primary Responsibilities:
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- Analyze client processes and apply business rules effectively.\
- Execute payroll tasks accurately and efficiently.\
- Evaluate complex issues and seek advice when necessary.\
- Follow work instructions and highlight any discrepancies.\
- Participate in client calls and manage documentation.\
- Conduct root cause analysis and propose corrective actions.\
- Recommend improvements to processes and metrics.\
- Update daily process metrics and maintain MIS.\
- Provide exceptional customer service with attention to detail.\
- Ensure timely completion of assigned tasks.\
- Maintain confidentiality of client data.\
- Contribute actively to team and organizational activities.\
Functional Competencies:
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- Knowledge of payroll processes, particularly US Payroll.\
- Strong command of written and verbal English.\
- Proficiency in MS Office, especially Excel.\
- Familiarity with SuccessFactors is beneficial.\
Education & Experience:
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- Education: Bachelor’s degree (any discipline).\
- Experience:\
- Essential: 1-2 years of experience in US Payroll Management.\
- Desirable: Experience in the BPO industry.\
Skills & Attributes:
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- Strong customer orientation and responsiveness to urgent requests.\
- Ability to work under pressure.\
- Good organizational and prioritization skills.\
- Attention to detail and quality in communications and transactions.\
- High levels of confidentiality and teamwork.\
- Flexibility to work in shifts and adapt to multi-cultural environments.\
Key Highlights:
\- \
- Mandatory Requirement: 1-2 years of US Payroll experience.\
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