Customer Service Relationship Enhancer

3 weeks ago


Delhi, Delhi, India Moonpreneur Inc Full time
Job Title: Customer Service Relationship Enhancer

About Us:
Moonpreneur Inc is a company dedicated to delivering exceptional customer experiences. We are seeking an experienced Customer Service Relationship Enhancer to join our team.

Job Summary:
The ideal candidate will have prior experience in customer service and call centers, with a pleasant personality and excellent communication skills. They will be responsible for educating potential US customers about our product and service, handling questions and complaints, and providing positive customer experiences by enhancing relationships between them.

Responsibilities:
• Ability to call US Customers to explain about our program.
• Follow up with customers to ensure about the classes.
• Be able to get trained and take trial classes.
• Manage client relationships, take feedback and resolve any issues or conflicts.
• Establish and expand relationships with Clients based in the US and UK.

Requirements:
• Prior experience with customer service and call centre in relevant job roles.
• Must have a pleasant personality to engage in meaningful conversation.
• Should have good communication skills and should be a good listener.
• Candidates should be fluent in English.
• Knowledge of US localisation is desirable.
• Understanding of US Accent is plus.

Salary: $60,000 - $80,000 per annum (dependent on experience).

Benefits:
This role offers a competitive salary, remote work options, and opportunities for professional growth and development.

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