Senior Sales and Customer Relationship Manager

2 weeks ago


Delhi, Delhi, India Aimlay Full time

About the Role

We are seeking a skilled Senior Sales and Customer Relationship Manager to join our team at Aimlay. This is an exciting opportunity for a sales professional with experience in full sales cycles, negotiation skills, and CRM software to leverage their expertise and drive business growth.

Key Responsibilities

  • To convert leads into successful sales or admissions by building strong relationships with customers and identifying their needs.
  • Maintenance of existing customer relationships through regular follow-up calls, emails, and timely payments.
  • Up-selling and cross-selling services to increase revenue and enhance customer satisfaction.
  • Handling B2C client interactions with professionalism and ensuring timely debt payments.
  • Coordinating with the sales and accounts teams to ensure seamless payment and work processes.
  • Reporting on collection activity and updating account status records.
  • Communicating project updates to existing customers and addressing any concerns they may have.

Requirements

  • A bachelor's degree and 2+ years of experience in the sales industry, preferably with CRM experience.
  • Demonstrated success in closing deals and meeting sales targets.
  • Strong negotiation, communication, and presentation skills.

Compensation and Benefits

The successful candidate can expect a competitive salary ranging from ₹4 LPA to ₹4.80 LPA, depending on experience and qualifications.



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