Customer Relationship Manager

14 hours ago


Delhi, Delhi, India Speed Team Group Full time
Job Description:
Career Opportunity at Speed Team Group

We are seeking an experienced Customer Relationship Manager to join our team in Tenkasi, Tamil Nadu. This role is responsible for building and maintaining strong relationships with key customers in the wind energy sector, driving customer satisfaction, and aligning solutions with business goals.

About the Role:
The CRM Manager will be the face of our company for valued customers, ensuring their needs are met with excellence. They will leverage expertise in the wind energy industry to build relationships, drive customer loyalty, and optimize CRM systems to track customer interactions and trends.

Key Responsibilities:
• Build and maintain long-term relationships with key customers in the wind energy sector.
• Drive customer satisfaction and retention strategies tailored to the wind industry.
• Manage and optimize CRM systems to track customer interactions and trends.
• Collaborate with sales, technical, and operations teams to ensure seamless service delivery.
• Stay updated on industry trends, policies, and technological advancements in renewable energy.

Requirements:
• Bachelor's degree in business administration, Renewable Energy, Engineering, or a related field (MBA is a plus).
• 5-8 years of experience in customer relationship management or related roles.
• At least 3 years of experience in the wind energy or renewable energy sector.
• Familiarity with wind turbine operations and CRM tools.
• Strong communication and interpersonal skills.
• Analytical mindset and data-driven decision-making.
• Proven problem-solving and project management abilities.
• Collaborative team player with a customer-first approach.
• Ability and interest to travel throughout India.
• Fluency in Tamil, English, and Hindi.

Why Join Us?
At Speed Team Group, you'll be part of a dynamic team transforming the renewable energy landscape. We offer a collaborative work environment, growth opportunities, and a chance to make a difference in clean energy innovation.

Salary:
The estimated salary range for this position is ₹800,000 - ₹1,200,000 per annum, depending on experience.

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