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Customer Relationship Specialist
1 month ago
About the Role
We are seeking a Customer Relationship Specialist to join our team at Dalmia Designer India Pvt. Ltd. in Delhi, India.
This is a full-time on-site role that involves making outbound calls to potential customers, handling customer inquiries, scheduling appointments, and maintaining customer relationships.
Responsibilities
- Making outbound calls to potential customers
- Handling customer inquiries and resolving issues effectively
- Scheduling appointments and maintaining customer relationships
Requirements
To be successful in this role, you will need:
- Strong communication and interpersonal skills
- Experience in customer service or telemarketing of 1 year
- Ability to handle customer inquiries effectively
- Good organizational skills and attention to detail
- Fluency in English and Hindi
- Knowledge of fashion industry terminology is a plus
About Us
Dalmia Designer India Pvt. Ltd. is a leading player in the fashion industry, known for its exquisite designs and innovative styles. We specialize in creating fairytale creations that magnify femininity with sophistication and class.
Compensation and Benefits
The estimated salary for this role is ₹250,000 - ₹350,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits, including health insurance, paid time off, and opportunities for professional growth and development.