
Client Acquisition Specialist
1 week ago
The successful candidate will be responsible for acquiring new customers and ensuring the sourcing of quality savings accounts.
- Acquire new Savings Account customers from designated segments and generate referrals from assigned catchment areas.
- Ensure the sourcing of quality SA accounts aligns with the bank's product mix, customer segments, and constitution guidelines.
The ideal candidate will provide proper guidance to customers regarding product features, required documentation, and account usage.
- Provide proper guidance to customers on product features, documentation, and account usage.
- Ensure account opening within defined TAT and M+1 activation by encouraging repeat funding and business transactions.
- Facilitate customer familiarization with branch services, relationship managers, and digital banking processes.
- Drive proactive registration and activation of customers for direct banking channels.
The successful candidate will support the Catchment Sales Leader in catchment mapping and opportunity scoping.
- Support the Catchment Sales Leader in catchment mapping and opportunity scoping.
- Provide regular feedback on customer needs, competitor benchmarking, and market trends.
The ideal candidate will meet and exceed monthly new customer acquisition targets.
- Meet and exceed monthly new customer acquisition targets by understanding and analyzing customers' transaction banking needs.
- Maintain compliance with internal sales processes, selling norms, and guidelines prescribed by regulators.
- Ensure quality sourcing in line with bank policy and adherence to KYC and AML norms.
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