Customer Experience Representative

3 days ago


Palakkad, Kerala, India beBeeSupport Full time ₹ 5,00,000 - ₹ 8,00,000
Job Summary

We are seeking a detail-oriented and customer-focused Customer Support Executive to join our team. As the primary point of contact for users, you will be responsible for ensuring timely assistance and smooth resolutions.

Key Responsibilities:
  • Respond to customer inquiries via various channels in a clear and concise manner.
  • Assist users with booking, cancellation, refund, and troubleshooting processes.
  • Liaise with internal teams to resolve guest concerns.
  • Maintain accurate records of guest interactions and feedback.
  • Develop a friendly and helpful tone across all communication channels.
  • Identify areas for improvement and suggest process enhancements.
Requirements:
  • A fresh perspective is welcome as this is an entry-level position.
  • Excellent written and verbal communication skills in English are essential.
  • Proficiency in using CRM tools, spreadsheets, and multitasking is required.
  • Ability to work rotational shifts (including weekends or holidays when needed) is necessary.
  • Positive attitude, empathy, and willingness to learn and grow are key qualities.
Why Join Us:
  • Be part of a rapidly growing travel-tech startup with global ambitions.
  • Collaborate closely with passionate founders and a small, dynamic team.
  • Experience a culture that values ownership, creativity, and continuous learning.
  • Enjoy competitive compensation and opportunities for growth.


  • Palakkad, Kerala, India beBeeCustomerExperience Full time ₹ 30,00,000 - ₹ 60,00,000

    Job Title: Customer Experience RepresentativeAbout the Role:We are seeking a highly skilled Customer Experience Representative to join our team. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional post-sales support to ensure customer satisfaction.Key Responsibilities:Handle inbound and outbound...


  • Palakkad, Kerala, India beBeeCustomer Full time ₹ 3,00,000 - ₹ 3,80,000

    Customer Service RepresentativeWe are seeking a Customer Service Representative to deliver exceptional customer experiences. As a key member of our team, you will be responsible for providing timely and professional support to our clients.Key Responsibilities:Responding to customer inquiries and resolving their queries in a prompt and courteous...


  • Palakkad, Kerala, India beBeeLeadership Full time ₹ 60,00,000 - ₹ 1,26,00,000

    Customer Service Role Overview As a Customer Service Manager, you will be responsible for overseeing a team of customer service representatives and ensuring customer satisfaction. This role involves managing day-to-day tasks such as monitoring performance, developing support strategies, handling escalations, and improving service processes. Key...


  • Palakkad, Kerala, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title: Customer Support RepresentativeWe are seeking a skilled and enthusiastic Customer Support Representative to join our team. The ideal candidate will have excellent communication skills, be able to work independently, and possess a strong understanding of customer service principles.About the RoleThis is an exciting opportunity for a talented...


  • Palakkad, Kerala, India beBeeSupport Full time ₹ 1,20,000 - ₹ 3,50,000

    Gemni is a leading manufacturer of machinery for sugar cones, cornetto, Cannoli, Biscuits, Wafers etc.The company has clients across 86 countries.Customer Support Professionals are required to manage large volumes of emails, calls and other customer interactions.Key Responsibilities:Manage large volumes of emails, calls and other customer...


  • Palakkad, Kerala, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000

    Job OverviewAbout the RoleThis position is responsible for delivering exceptional customer satisfaction by resolving customer complaints and queries in a timely and professional manner.Main Responsibilities:To provide accurate information to customers regarding our products and services.To support customers through email, social media, and phone calls while...


  • Palakkad, Kerala, India beBeeService Full time ₹ 50,00,000 - ₹ 84,00,000

    Customer Service Representative Job SummaryThis role is ideal for a dedicated and detail-oriented individual who can ensure a positive experience for our customers. The Customer Service Representative will be responsible for ensuring a smooth and hassle-free customer experience from the first interaction to final delivery.Key Responsibilities:Customer...


  • Palakkad, Kerala, India beBeeCustomerSupport Full time ₹ 9,87,654 - ₹ 12,34,567

    Job Title: Customer Support RepresentativeDescription:Our team is seeking a skilled Customer Support Representative to handle various customer-facing tasks. The ideal candidate will have strong communication skills, be able to multitask, and work well under pressure.Responsibilities:* Handle customer inquiries regarding GST, e-waybill, and insurance in a...


  • Palakkad, Kerala, India beBeeCustomerService Full time ₹ 20,00,000 - ₹ 35,00,000

    Customer Service RepresentativeAbout UsWe're dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being.Description of the RoleWe're seeking a detail-oriented Customer Service Representative who can provide clear, empathetic, and professional communication to customers. The primary focus will be on...


  • Palakkad, Kerala, India beBeeCustomerService Full time ₹ 3,12,000 - ₹ 3,60,000

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer experiences, ensuring customer satisfaction, and resolving issues in a timely and professional manner.Your day-to-day tasks will include:Providing top-notch customer serviceEnsuring...