
Customer Support Representative
1 day ago
Description:
Our team is seeking a skilled Customer Support Representative to handle various customer-facing tasks. The ideal candidate will have strong communication skills, be able to multitask, and work well under pressure.
Responsibilities:
* Handle customer inquiries regarding GST, e-waybill, and insurance in a timely and efficient manner.
* Assist sales teams with billing and payment-related tasks when they are absent.
* Coordinate dispatch schedules, delivery timelines, and updates with customers.
* Share invoices, payment details, and required documents with customers as needed.
Requirements:
* 5-10 years of experience in customer support or a related field, including GST invoicing experience.
* Strong knowledge of sales and finance processes.
* Excellent communication and problem-solving skills.
* Ability to work well under pressure and meet deadlines.
Benefits:
* Opportunity to work with a dynamic team and contribute to the company's growth.
* Competitive salary and benefits package.
* Professional development opportunities.
What We Offer:
* A supportive and collaborative work environment.
* Opportunities for career advancement and professional growth.
* Recognition and rewards for outstanding performance.
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