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International Customer Support Specialist
3 weeks ago
We provide outsource services to top real estate marketing companies, serving thousands of realtors in Canada.
To help great realtors serve more people with solutions that provide extraordinary value, we're seeking a senior customer support representative who will enjoy working independently to use their expertise and experience to work with our customers in Ontario, Canada.
About the RoleYou will be helping top realtors with their order queries, providing solutions to any issues, and offering the best of our services. Your communication should reflect a highly professional manner with an empathetic approach.
- Quick-thinking problem solver able to work under pressure.
- Punctual with great pride in professionalism.
- Fantastic customer service skills and excellent communication abilities.
- Knack for organization and multitasking in a fast-paced environment.
Key Skills: Excellent business communications skills in English language for phone, chat, and email support. Proficiency in office tools and software like Microsoft Excel, Word, PDF, etc.
A laptop/PC, headphone, a smartphone, and reliable high-speed internet connection are required. A quiet workplace is essential for success in this role.
Our Recruitment ProcessIndia office interview, Head Quarter (Canada) office interview, and trial for a week or two weeks (depending on requirement). More rounds of interview may be necessary.
Work DetailsThis is a full-time remote job with flexible hours between 5:30 pm to 9:00 am (Monday to Friday) and weekend availability.
