
International Support Specialist
1 week ago
Our organization is seeking a dedicated and customer-focused professional to handle our international support operations.
Key Responsibilities:- Communicate with global customers via email, chat, and phone in English.
- Resolve inquiries related to products, services, orders, and payments efficiently and effectively.
- Maintain a positive and empathetic attitude towards customers at all times.
- Update customer records and interactions accurately and timely.
- Collaborate with internal teams (Sales, Technical, Logistics) to resolve customer issues.
- Monitor customer feedback and report recurring issues for process improvement.
- Achieve performance metrics, including response time, customer satisfaction score (CSAT), and resolution time.
- Bachelor's degree in any field.
- Excellent written and spoken English communication skills.
- Prior experience in customer service or similar roles preferred.
- Proficient computer skills, including MS Office and CRM software.
- Ability to handle stressful situations professionally.
- Strong problem-solving skills and attention to detail.
-
Network Support Specialist
2 weeks ago
Palakkad, Kerala, India beBeeNetworkSupport Full time ₹ 15,00,000 - ₹ 18,00,000Network Support SpecialistThe Network Support Specialist plays a vital role in advancing our user-oriented approach to technical support.This key position involves resolving customer requests while using the insights gained to improve the user experience for all customers. By regularly interacting with product development teams and key stakeholders, you will...
-
Engineering Support Specialist
2 weeks ago
Palakkad, Kerala, India beBeeEngineering Full time ₹ 3,00,000 - ₹ 3,60,000Job OverviewWe are seeking a talented Engineering Support Specialist to join our team. As an engineering graduate and academic query assistant, you will play a vital role in helping international students succeed in their studies.Your primary responsibilities will include providing support with complex concepts, managing timelines, and delivering solutions...
-
Technical Support Specialist
2 weeks ago
Palakkad, Kerala, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000Technical Support SpecialistAbout the Role:We are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a crucial role in providing excellent customer service and resolving technical issues.Responsibilities:Participate in support of incoming calls and continuously demonstrate empathy for customer...
-
Technical Support Specialist
2 weeks ago
Palakkad, Kerala, India beBeeTechnical Full time US$ 60,000 - US$ 90,000Job Title: Technical Support SpecialistDescription:We are seeking a skilled Technical Support Specialist to deliver exceptional technical assistance to internal and external users.Key Responsibilities:Provide timely and accurate customer feedback in written and verbal formatsTroubleshoot complex technical issues with minimal support from the development...
-
International Customer Support Specialist
2 weeks ago
Palakkad, Kerala, India beBeeCustomerSupport Full time ₹ 20,00,000 - ₹ 25,00,000Job OverviewWe are seeking skilled professionals to fill a role in our international customer support team.Key Responsibilities:Respond to inbound and outbound customer calls for international clients.Resolve issues efficiently and professionally.Maintain high levels of customer satisfaction and service quality.Document interactions and escalate problems...
-
Database Support Specialist
2 weeks ago
Palakkad, Kerala, India beBeeDatabase Full time ₹ 15,00,000 - ₹ 25,00,000**Job Title:** Database Support SpecialistOur organization is seeking a highly skilled and experienced database support specialist to join our team. As a key member of our technical staff, you will be responsible for providing exceptional customer service and technical expertise in resolving issues related to ClickHouse clusters.
-
Sales Support Specialist
2 weeks ago
Palakkad, Kerala, India beBeePresentation Full time ₹ 6,00,000 - ₹ 12,00,000Job Summary:We are seeking a Sales Support Specialist to join our team. This individual will collaborate closely with the Sales department to craft compelling presentations and contribute to the development of client RFPs/Proposals. Key Responsibilities:Develop engaging, brand-aligned PowerPoint presentations for client pitches and internal reviews.Co-create...
-
Technical Support Specialist
2 weeks ago
Palakkad, Kerala, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000Job Title:A Technical Support Specialist is required to provide first-level support and resolve technical issues in a timely manner.Provide initial assistance and resolve incidents efficiently.Manage service requests, incidents, and changes using ITSM tools.Support user onboarding, access provisioning, and basic resource requests.
-
Organizational Support Specialist
1 week ago
Palakkad, Kerala, India beBeeImpact Full time ₹ 12,00,000 - ₹ 20,00,000Support Operations SpecialistWe seek a Support Operations Specialist to play a vital role in our organization.This is an excellent opportunity for someone who takes initiative, adapts easily, and strives to bring order to chaos while enabling others to excel.Employee Onboarding: Assist with preparing offer letters, induction materials, and first-day...
-
IT Support Specialist
2 weeks ago
Palakkad, Kerala, India beBeeSupport Full time ₹ 20,00,000 - ₹ 35,00,000IT Support Specialist RoleThis is a first-line technical support position that provides courteous and professional assistance to end-users.The ideal candidate will have excellent communication skills, strong problem-solving abilities, and experience with ITSM tools and ticketing systems.Key Responsibilities:Provide timely and effective technical support to...