
Regional Business Process Transformation Manager
2 weeks ago
Lead regional initiatives to harmonize processes, optimize target operating models, and enhance operational efficiency.
Key Responsibilities- Process Harmonization:
- Implement standardized processes across the region.
- Collaborate with Regional teams to review target operating models that enhance efficiency and operational effectiveness.
- Continuously assess and refine these models to ensure alignment with regional requirements.
- Effective Technology Deployment:
- Help Agencies identify and prioritize automation opportunities.
- Act as a liaison between Regional agencies and promote best practice sharing.
- High-Performance Agency Network Management:
- Develop a high-performance mindset within the regional agencies.
- Monitor and coach QPMs to improve agency performance.
- Drive initiatives that encourage best practices sharing, performance benchmarking, and continuous improvement.
- Regional Improvement Projects:
- Identify and lead regional improvement projects focusing on waste reduction, simplification, and efficiency gains.
- Conduct regular assessments to uncover opportunities for process enhancements, automation, and simplification.
- Engage stakeholders across the region to drive a culture of continuous improvement.
- Regional Deployments:
- Deploy target operating models in the regions' challenge to minimize exceptions.
- Deploy new tools and processes within the Region, Monitor implementation, and project adoption before handover to Business units.
- Project Management & HO Contribution:
- Participate in HO global projects working closely with HO BEX team and external teams.
- Act as a focal point for the region providing regional specificities and process needs.
- Implementation of New Clusters or Agencies:
- Lead the setup and implementation of new regional clusters or agencies ensuring alignment with business standards and operational targets.
- Provide guidance on standard operating procedures, resource allocation, and technology requirements.
To be successful this role requires conceptual thinking advanced problem-solving and decision-making skills.
An inspiring management style which incorporates company vision and values naturally collaborative bold and teamwork driven.
Key Competencies- Degree in Maritime Business Logistics Supply Chain or Business Management.
- At least 3 years of managerial experience in Project Management and/or Business Process Improvement.
- Certification in LEAN Six Sigma Project Management would be advantageous.
- Strategic Vision: Ability to see the big picture and align operational processes with strategic goals.
- Change Management: Skilled in managing change effectively to drive the adoption of new processes and technologies.
- Technology Acumen: Knowledgeable about new emerging technologies with the ability to identify and deploy relevant tools for process improvement.
- Continuous Improvement Mindset: Proactive in identifying opportunities to reduce waste automate tasks and simplify workflows (Lean and Six Sigma knowledge).
- Data-Driven Decision Making: Strong analytical skills to evaluate data assess performance and inform process optimizations.
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