Customer Success Specialist

5 days ago


Gurgaon, Haryana, India Realty Smartz Pvt Ltd Full time
Job Description:

We are seeking a skilled Customer Success Specialist to join our team at Realty Smartz Pvt Ltd. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic sales efforts.

Responsibilities:
  • Prospecting and Lead Generation: Utilize phone scripts and proven sales techniques to identify and engage potential customers, resulting in converted leads and new business opportunities.
  • Client Relationships: Foster strong, professional relationships with existing and prospective clients, understanding their needs, preferences, and specifications to provide tailored solutions.
  • Order Processing and Management: Accurately process and manage customer orders, ensuring timely delivery and satisfaction.
  • Data Collection and Maintenance: Maintain accurate records of customer interactions, order history, and other relevant data to inform future sales strategies.
Requirements:
  • Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex information clearly and effectively.
  • Sales Experience: Proven track record of success in sales roles, with a focus on building long-term relationships and driving revenue growth.
  • Technical Skills: Proficiency in CRM software, Microsoft Office Suite, and other productivity tools.
Benefits:
  • Competitive Salary: $45,000 - $60,000 per annum, depending on experience.
  • Opportunities for Growth: Develop your sales skills and advance your career within our dynamic organization.

Note: Estimated salary range is based on industry standards and may vary depending on location and individual qualifications.



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