Merchant Success Specialist
3 weeks ago
About Snapmint:
Snapmint is a fintech company that is revolutionizing the way banking is done in India. We provide purchase financing at 0% interest rates to millions of consumers who do not have credit cards using instant credit scoring and advanced underwriting systems.
Our team is looking for a skilled professional to join us as a Merchant Success Specialist. In this role, you will be responsible for building strategic relationships with our partners and customers, driving revenue enhancement in the accounts, and coordinating with cross-functional teams.
Responsibilities:
- Build strategic relationships with partners and customers
- Drive revenue enhancement in the accounts
- Coordinate with cross-functional teams
- Assist merchant partners in deriving maximum value from our product
- Improve the Snapmint product offering based on feedback, issues, and user experience
Requirements:
- Graduate/postgraduate with relevant work experience
- Minimum 3+ years of experience in B2B SaaS/Fintech/Ecommerce enablement related account or customer success management
- Prior experience in collaborating with Marketing, Implementations, Partnerships, Sales functions is desirable
- Ability to prioritize among competing tasks
- Keen attention to detail and adherence to deadlines
Location: Gurgaon
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