Merchant Success Specialist

3 weeks ago


Gurgaon, Haryana, India Snapmint Full time

About Snapmint:

Snapmint is a fintech company that is revolutionizing the way banking is done in India. We provide purchase financing at 0% interest rates to millions of consumers who do not have credit cards using instant credit scoring and advanced underwriting systems.

Our team is looking for a skilled professional to join us as a Merchant Success Specialist. In this role, you will be responsible for building strategic relationships with our partners and customers, driving revenue enhancement in the accounts, and coordinating with cross-functional teams.

Responsibilities:

  • Build strategic relationships with partners and customers
  • Drive revenue enhancement in the accounts
  • Coordinate with cross-functional teams
  • Assist merchant partners in deriving maximum value from our product
  • Improve the Snapmint product offering based on feedback, issues, and user experience

Requirements:

  • Graduate/postgraduate with relevant work experience
  • Minimum 3+ years of experience in B2B SaaS/Fintech/Ecommerce enablement related account or customer success management
  • Prior experience in collaborating with Marketing, Implementations, Partnerships, Sales functions is desirable
  • Ability to prioritize among competing tasks
  • Keen attention to detail and adherence to deadlines

Location: Gurgaon



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