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Desktop Support Engineer

2 weeks ago

Kurnool, Andhra Pradesh, India beBeeTechnical Full time ₹ 40,00,000 - ₹ 80,00,000

Job Title: Technical Support Specialist

We are seeking a skilled professional to provide technical support to users across the organization.

Key Responsibilities:
  • Installation, configuration, and troubleshooting of hardware, software, and network-related issues.
  • Troubleshoot operating system and application-related issues.
  • Manage user accounts, access rights, and group policies in Active Directory.
  • Support connectivity issues including LAN, Wi-Fi, VPN, and IP telephony.
Requirements:
  • 3-5 years of experience in IT end-user support or desktop support.
  • Strong knowledge of Windows 10/11, Microsoft Office Suite, and basic networking.
  • Experience with Active Directory, Outlook/Exchange, and remote support tools.
  • Familiarity with ITSM/ticketing systems (e.g., ServiceNow, ManageEngine).
  • Understanding of IT security, endpoint protection, and patching.
Preferred Qualifications:
  • Bachelor's Degree in Information Technology or a related field.
  • Certifications such as CompTIA A+, Microsoft MCSA, or ITIL Foundation are a plus.
  • Experience supporting mobile devices and collaboration tools (Teams, Zoom, etc.).