
Technical Support Expert
2 days ago
The Service Desk Specialist plays a vital role in providing exceptional support to customers by effectively resolving technical issues and maintaining high-quality standards.
- Maintain high efficiency in handling escalated calls from the support team, ensuring prompt resolution within agreed service level agreements (SLAs).
- Resolve tickets efficiently, adhering to quality standards, regulatory requirements, and company policies, while prioritizing positive customer experience and satisfaction.
- Collaborate with the support team to ensure seamless case closure, minimizing average handling time (AHT) and rejected resolutions or reopen cases.
Requirements for this role include:
- Excellent communication skills with international voice support experience.
- Hands-on experience in troubleshooting mobility-related applications and desktop/general system-related issues.
- Good experience in resolving Outlook, VPN, Citrix, VDI-related issues, as well as in-depth knowledge of Microsoft Office/O365.
- Experience in telecommunications will be an added advantage.
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Technical Support Expert
1 hour ago
Kurnool, Andhra Pradesh, India beBeeSupport Full time US$ 40,000 - US$ 80,000As a Technical Support Specialist, you will be the primary point of contact for clients seeking technical assistance. Your role will involve providing timely and effective solutions to resolve client issues.Job Description:Respond to support requests from clients, diagnose issues, and provide solutions in a prompt and professional manner. You will also be...
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Technical Support Specialist
2 days ago
Kurnool, Andhra Pradesh, India beBeeSolution Full time ₹ 60,00,000 - ₹ 1,20,00,000Technical Support ExpertWe're revolutionizing the collections industry with innovative AI-driven technology, empowering lenders, agencies, and medical providers to recover past-due balances efficiently and compliantly.This role combines technical support and sales responsibilities. You'll be our go-to person for answering customer questions during product...
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Oracle Technical Support Specialist
1 day ago
Kurnool, Andhra Pradesh, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 20,00,000Oracle Technical Support Specialist\Are you a seasoned technical support professional with a passion for Oracle EBS R12 Tech Support? Do you have hands-on experience with SQL/PL/SQL, Oracle Forms, and Oracle Reports?\We are seeking an experienced Oracle Technical Support Specialist to join our team. In this role, you will provide expert-level technical...
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Senior Technical Support Expert
24 hours ago
Kurnool, Andhra Pradesh, India beBeeCustomerSupport Full time ₹ 1,80,00,000 - ₹ 2,20,00,000Technical Customer Support Lead PositionThe successful candidate will oversee the technical customer support team, responsible for resolving complex customer issues and improving overall support processes.This role requires excellent written and verbal communication skills to convey technical concepts clearly and professionally. Strong analytical skills with...
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Senior Technical Support Specialist
1 week ago
Kurnool, Andhra Pradesh, India beBeeTechnical Full time ₹ 90,00,000 - ₹ 1,20,00,000Senior Technical Support ProfessionalOur organization seeks a skilled and experienced Technical Support Specialist to contribute to the success of our operations. As a key member of the technical support team, you will be responsible for providing expert remote assistance related to Alvaria products.Key Responsibilities:Resolve complex technical issues...
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Technical Support Specialist
4 days ago
Kurnool, Andhra Pradesh, India beBeeSupport Full time ₹ 90,00,000 - ₹ 1,20,00,000Are you a problem solver with a passion for technology?We are seeking an experienced Support Engineer to join our team. In this role, you will provide technical expertise to resolve complex issues, collaborating with various teams to diagnose challenges and find solutions for internal and external customers.Key Responsibilities:Maintain expert knowledge on...
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Technical Sales Expert
7 days ago
Kurnool, Andhra Pradesh, India beBeeLubricant Full time ₹ 8,00,000 - ₹ 15,00,000Job Opportunity:We are seeking a skilled technical sales expert to join our team and promote Molykote Specialty Lubricants to automotive OEMs and Tier 1 suppliers.The successful candidate will be responsible for identifying customer needs, proposing suitable technical solutions, conducting product presentations, trials, and demonstrations, building strong...
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E-Business Suite Technical Expert
2 days ago
Kurnool, Andhra Pradesh, India beBeeEbsExpert Full time ₹ 15,00,000 - ₹ 20,00,000Job Title: E-Business Suite Technical ExpertAbout the RoleThis position involves providing technical support for Oracle E-Business Suite applications.Key Skills and QualificationsProven experience in Oracle EBS TechnicalFamiliarity with Oracle OAF and JavaTechnical RequirementsKnowledge of PL/SQL Packages, Report Builder, and XML Publisher ReportsExperience...
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Technical NLP Expert
6 days ago
Kurnool, Andhra Pradesh, India beBeeLanguageSpecialist Full time ₹ 90,00,000 - ₹ 1,20,00,000Job OverviewThis role involves working as a technical expert in the field of natural language processing, where you will utilize your skills to model real-world scenarios and develop realistic dialogues that meet user expectations.The ideal candidate should possess strong general technical reasoning skills, along with the ability to break down complex tasks...
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Technical HR Solutions Expert
1 week ago
Kurnool, Andhra Pradesh, India beBeeTechnical Full time ₹ 2,00,00,000 - ₹ 3,00,00,000Job Title: Technical HR Solutions ExpertOverviewWe are seeking a highly skilled Technical HR Solutions Expert to join our team. In this role, you will be responsible for designing and implementing technical solutions that drive business value and improve the employee experience.Key Responsibilities7+ years of overall IT experience, with at least 5 years on...