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ServiceNow Implementation Specialist

3 weeks ago

Thrissur, Kerala, India beBeeServiceNow Full time ₹ 20,00,000 - ₹ 25,00,000
ServiceNow Lead

We are seeking a highly skilled ServiceNow professional to lead the implementation and management of ServiceNow instances across various departments.

  • Strong knowledge of Flow Designer, business rules, client/server scripts, ACLs.
  • Skilled in creating catalog items, approval workflows, dynamic forms, SLAs.
  • Hands-on experience with domain separation, scoped apps, data import/export, UI policies.
  • Integrate ServiceNow with third-party systems.
  • Set up and track metrics like ticket volumes, deflection rates, module usage, and SLA performance.
  • Lead instance upgrades, patch management, and clone processes.
  • Collaborate with stakeholders to define and streamline workflows.
  • Audit preparation, compliance documentation, and training teams.

Requirements:

  • 7+ years of experience as a ServiceNow Lead and Admin.
  • Proficiency in ITSM, ITAM, ITOM, CMDB, HRSD, FSM, Workplace Delivery, and EC Pro.

This is an exciting opportunity to contribute to the success of our organization. If you have the skills and passion for ServiceNow, we encourage you to apply.