ServiceNow Technical Specialist

2 days ago

Thrissur, Kerala, India beBeeServiceNow Full time ₹ 90,00,000 - ₹ 1,20,00,000
Job Description:

A talented ServiceNow professional is required to support our multi-tenant environment. The ideal candidate will resolve and troubleshoot platform-related incidents, report issues, manage contacts and users, and maintain our CMDB while supporting MSP and NOC operations through Customer Service Management.

Key Responsibilities:Incident Resolution & Troubleshooting
  • Monitor, triage, and resolve ServiceNow platform incidents across multiple domains.
  • Perform root cause analysis and implement corrective actions to prevent recurring issues.
  • Collaborate with cross-functional teams to ensure timely incident resolution.
  • Maintain incident documentation and knowledge base articles.
System Administration & Maintenance
  • Administer ServiceNow instances with domain separation configurations.
  • Assist with system upgrade cycles and release management.
  • Develop and execute fix scripts to update system-wide records.
  • Perform regular system health checks and preventive maintenance.
  • Manage user access, roles, and permissions across separated domains.
Reporting & Analytics
  • Create and maintain operational dashboards and reports for stakeholders.
  • Generate KPI reports for MSP and NOC operations.
  • Develop custom reports to support business requirements.
  • Monitor system performance metrics and usage analytics.
Contact & Configuration Management
  • Maintain accurate contact databases and user records.
  • Update and validate CMDB data integrity across domains.
  • Manage asset lifecycle processes and documentation.
  • Ensure data consistency and quality across all modules.
MSP & NOC Support
  • Provide technical support for Managed Service Provider operations.
  • Support Network Operations Center activities and workflows.
  • Configure and customize applications to meet operational requirements.
  • Assist with service catalog management and workflow automation.

  • ServiceNow GRC Technical Specialist

    1 week ago

    Thrissur, Kerala, India beBeeServiceNow Full time ₹ 18,00,000 - ₹ 24,00,000

    Job Title: ServiceNow GRC Technical SpecialistDescription:We are seeking a highly skilled professional to join our team as a ServiceNow Governance, Risk, and Compliance (GRC) Technical Specialist. The ideal candidate will have a strong background in ServiceNow development, with experience in GRC modules.Key Responsibilities:* Design and implement ServiceNow...

  • ServiceNow ITSM Technical Lead

    5 days ago

    Thrissur, Kerala, India beBeeTechnical Full time ₹ 18,00,000 - ₹ 22,00,000

    Technical Expert for ServiceNow ITSMJob Summary:Our organization seeks a highly skilled and technically proficient Technical Lead – ServiceNow ITSM to spearhead architecture, design, and development efforts for IT Service Management (ITSM) implementations on the ServiceNow platform.Lead the technical architecture and solution design for ServiceNow ITSM...

  • Enterprise ServiceNow Security Expert

    1 week ago

    Thrissur, Kerala, India beBeeServiceNow Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Senior ServiceNow Developer PositionWe are seeking an experienced Senior ServiceNow Developer to drive the development and implementation of secure and efficient solutions using ServiceNow technology.The ideal candidate will have a strong background in ServiceNow development, specifically in Security Operations (SecOps) and Vulnerability Response (VR). This...

  • ServiceNow Workflow Optimization Specialist

    3 days ago

    Thrissur, Kerala, India beBeeImplementation Full time ₹ 20,00,000 - ₹ 28,00,000

    ServiceNow Implementation SpecialistWe are seeking a highly skilled ServiceNow Implementation Specialist to join our team. As a key member of our organization, you will play a crucial role in implementing and optimizing various workflows within the ServiceNow platform.Key Responsibilities:Design and implement Incident, Problem, Change, and Service Request...

  • Technical Tool Specialist

    2 days ago

    Thrissur, Kerala, India beBeeSkill Full time ₹ 12,00,000 - ₹ 15,00,000

    Job Title:Technical Tool SpecialistAbout the Role:We are seeking a skilled Technical Tool Specialist to manage various tools and platforms. In this position, you will be responsible for monitoring and maintaining seamless observability across hybrid IT environments.Key Responsibilities:Tuning alerts and noise reduction in IT monitoring systemsExpertise in...

  • ServiceNow Specialist

    1 week ago

    Thrissur, Kerala, India beBeeService Full time ₹ 15,00,000 - ₹ 30,00,000

    Job Title: ServiceNow Lead / AdminLocation: Remote (India) | Full-time | Overlap: 4–5 hours PST (9:30 PM–2:30 AM IST)Experience: 7+ years relevantWe are hiring a ServiceNow Lead and a ServiceNow Admin to manage and optimize our ServiceNow platform across modules including ITSM, HRSD, FSM, ITOM, and ITAM. The role involves leading system administration,...

  • IT Operations Manager

    15 hours ago

    Thrissur, Kerala, India beBeeTechnology Full time ₹ 2,95,95,000 - ₹ 3,59,17,000

    ServiceNow ITOM SpecialistAbout Company :We are a global digital solutions and technology consulting company with a long-established reputation for innovation, openness, and ethical business practices. Our customers rely on us to unlock the value of their data and applications, driving outcomes that benefit both business and society.Job Description:Design,...

  • ServiceNow Solutions Architect

    16 hours ago

    Thrissur, Kerala, India beBeeSolution Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Job DescriptionWe are seeking a skilled and experienced ServiceNow Architect to design and implement scalable, secure, and high-performing solutions on the ServiceNow platform.This role ensures alignment with enterprise architecture standards while supporting cross-functional teams to deliver business value through automation and digital workflows.Design and...

  • ServiceNow IT Operations Expert

    4 days ago

    Thrissur, Kerala, India beBeeImplementation Full time US$ 75,000 - US$ 1,50,000

    Job Title: ServiceNow IT Operations ExpertJob Summary:We are seeking an experienced engineer with a strong background in software development and proficiency in ServiceNow implementations. This role involves working closely with stakeholders to analyze requirements, develop, and implement technical solutions using the ServiceNow platform.Key...

  • ServiceNow Implementation Specialist

    7 days ago

    Thrissur, Kerala, India beBeeServiceNow Full time ₹ 20,00,000 - ₹ 25,00,000

    ServiceNow LeadWe are seeking a highly skilled ServiceNow professional to lead the implementation and management of ServiceNow instances across various departments.Strong knowledge of Flow Designer, business rules, client/server scripts, ACLs.Skilled in creating catalog items, approval workflows, dynamic forms, SLAs.Hands-on experience with domain...