
Customer Support Associate
2 days ago
Customer Support Associate Job Description
We are seeking a highly skilled and motivated Customer Support Associate to provide exceptional service delivery as per client standards.
Main Responsibilities:
- Ensure timely and accurate service delivery.
- Prompt response to internal or external stakeholder queries.
- Take ownership of reporting work in the process.
- Maintain all documentation/tracking in the applications up to date for processes.
- Responsible for call audits, efficient in onshore connects/communications.
Ideal Candidate Qualifications
Fresher or 0-6 months of experience in customer support.
Strong verbal and written communication skills.
Any graduate (except B.Tech and BSC).
Proficient in computer applications including Excel & Word.
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