Technical Support Associate

2 days ago


Gulbarga, Karnataka, India beBeeSupport Full time ₹ 3,24,000 - ₹ 4,20,000

We are currently seeking a highly motivated Technical Support Associate to join our international team.

About the Role:
  • Customer Service: Deliver exceptional customer service and technical support to clients worldwide.
  • Troubleshooting: Troubleshoot complex problems, utilizing analytical skills to provide effective solutions.
  • Call Handling: Maintain high call quality standards, adhering to established protocols for seamless interactions.
  • Record Keeping: Accurately document interactions and maintain detailed records of client communications.
  • Performance Metrics: Meet or exceed performance targets for customer satisfaction, call handling time, and resolution rates.

This role offers the opportunity to work in a fast-paced international environment, collaborating with cross-functional teams to deliver outstanding customer experiences.

As a key member of our support team, you will be responsible for providing timely and effective resolutions to customer inquiries, ensuring customer needs are met and issues are resolved efficiently.

The ideal candidate will possess excellent communication skills, a proactive approach to problem-solving, and a strong ability to work under pressure. If you have a passion for delivering exceptional customer service and technical support, we encourage you to apply for this exciting opportunity.



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