Current jobs related to Technical Support Specialist - Gulbarga, Karnataka - beBeeSupport
-
Technical Support Specialist
1 week ago
Gulbarga, Karnataka, India beBeeApplication Full time ₹ 12,00,000 - ₹ 14,00,000Job Title - Technical Support SpecialistThis is a hands-on role that sits at the heart of our business operations, supporting bespoke applications across key areas such as trading, operations, invoicing, credit, and legal.We are looking for a highly skilled individual to join our specialist team. The ideal candidate will have proven experience in application...
-
Technical Support Specialist
2 weeks ago
Gulbarga, Karnataka, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 25,00,000Job Title: Technical Support SpecialistAbout the RoleWe are seeking a skilled and experienced Technical Support Specialist to join our team in Vapi. As a key member of our support team, you will be responsible for providing timely and effective technical assistance to our clients and users.Key Responsibilities:Diagnose and resolve software and hardware...
-
Technical Support Specialist
1 week ago
Gulbarga, Karnataka, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 16,00,000Technical Support SpecialistWe are seeking a highly motivated and experienced professional to join our team as a Technical Support Specialist.This is a full-time position that involves handling inbound calls from customers, providing exceptional customer service, and working collaboratively with colleagues to resolve technical issues.This role requires...
-
Technical Support Specialist
2 weeks ago
Gulbarga, Karnataka, India beBeeSupport Full time US$ 80,000 - US$ 1,20,000Job TitleWe are seeking a proactive ITCS Enablement Specialist to join our team in Bangalore.This is a frontline, on-site role responsible for providing exceptional technical support and asset lifecycle management services.
-
Technical Support Specialist
1 week ago
Gulbarga, Karnataka, India beBeeSupport Full time ₹ 10,00,000 - ₹ 12,00,000Job OverviewWe are seeking a skilled Technical Support Specialist to join our team. As the first point of contact for users facing issues with technology, software, or services, you will be responsible for providing end-to-end technical and general support resolution.You will handle incoming calls, chats, emails, and tickets, utilizing your problem-solving...
-
Technical Support Specialist
2 weeks ago
Gulbarga, Karnataka, India beBeeCustomerSuccess Full time ₹ 15,00,000 - ₹ 21,00,000Product Specialist, Licensing and SupportJob Summary:We are seeking a Product Specialist to play a pivotal role in helping customers successfully implement and use our GT-SUITE software. The ideal candidate will have excellent technical skills, strong communication abilities, and a passion for delivering exceptional customer experiences.Key...
-
Technical Support Specialist
2 weeks ago
Gulbarga, Karnataka, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 15,00,000Job Title: Technical Support SpecialistWe are seeking a skilled and proactive technical support specialist to join our IT team.The ideal candidate will have at least one year of hands-on experience in managing and supporting IT infrastructure, including Windows and macOS environments, basic network troubleshooting, and end-user support.Key...
-
Technical Support Leader
2 weeks ago
Gulbarga, Karnataka, India beBeeSupport Full time ₹ 11,00,000 - ₹ 15,40,000Senior Technical Support SpecialistJob Summary:This key role involves delivering exceptional technical support to our global user base. As a Senior Technical Support Specialist, you will play a pivotal part in resolving complex issues and elevating the overall performance of our Service Desk.Key Responsibilities:Provide senior-level technical support via...
-
Technical Support Specialist
2 weeks ago
Gulbarga, Karnataka, India beBeeMurex Full time ₹ 80,00,000 - ₹ 2,00,00,000Job Title: Technical Support Specialist">This role provides system availability, incident resolution, and production stability for Murex applications.">Ensure application performance through proactive monitoring and support.Troubleshoot and resolve incidents within established timelines.Analyze logs, identify root causes, and implement permanent...
-
Technical Support Specialist
2 weeks ago
Gulbarga, Karnataka, India beBeeCloud Full time ₹ 9,00,000 - ₹ 12,00,000Job RoleWe are looking for a talented professional to join our team as a technical support specialist. This role is ideal for someone with strong analytical and problem-solving skills, who can work efficiently in a fast-paced environment.About the Job:This is an exciting opportunity to work in a dynamic environment where you will be responsible for providing...
Technical Support Specialist
2 weeks ago
We are seeking a highly skilled Technical Support Associate to join our dynamic team. As a key member of our support team, you will be responsible for providing exceptional technical assistance to internal and external users via email, forms, or telephone.
Responsibilities include diagnosing and resolving basic technical issues related to Odessa, Platform Tools, and API/network connectivity. You will also perform configuration changes in Odessa to meet user requirements, escalate complex issues to higher-level support teams or Odessa when necessary, and maintain accurate records of user interactions and technical issues in the ticketing system.
You will provide timely follow-up with users to ensure their issues are resolved to their satisfaction. Additionally, you will assist with user account management, including password resets and access permissions, contribute to the development and maintenance of knowledge base articles and documentation for common issues and solutions, and participate in training sessions and workshops to enhance technical and customer service skills.
To succeed in this role, you will require previous experience in a customer service or technical support role, knowledge of Odessa and its functionalities, strong problem-solving skills, and excellent verbal and written communication skills. You must also be able to handle multiple tasks and prioritize effectively in a fast-paced environment, possess a customer-oriented mindset with a desire to help others, and be willing to collaborate with team members to improve support processes and enhance the overall user experience.
Key Skills and Qualifications:
- Technical Support Experience
- Odessa Knowledge
- Problem-Solving Skills
- Communication Skills
- Customer Service Orientation
