
Program Coordinator
4 days ago
We are seeking a skilled professional to manage and execute customer support programs.
About the Position:
- The ideal candidate should possess excellent communication skills, analytical skills, and a proactive approach.
Main Responsibilities:
- Support end-to-end program execution, including scheduling, tracking, and reporting.
- Coordinate with internal teams, stakeholders, and external partners to meet program timelines.
- Manage learner onboarding, communication, and engagement during the program.
- Collect and analyze program data to identify gaps and suggest improvements.
- Act as the first point of contact for learners and stakeholders, resolving queries quickly.
Necessary Skills and Qualifications:
- Bachelor's degree.
- 0-3 years of experience in program coordination, operations, or a similar role (fresh graduates with relevant skills are welcome).
- Strong analytical skills with good knowledge of MS Excel and basic data handling.
- Excellent verbal and written communication skills.
- Well-organized, detail-oriented, and able to handle multiple tasks.
- Comfortable working in a fast-paced environment with minimal supervision.
Key Performance Indicators:
- Efficient program execution.
- Effective communication with stakeholders.
- Timely issue resolution.
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