Contact Center Solution Specialist

Senior Engineer - Cloud Contact Center SpecialistAre you an experienced contact center professional looking for a new challenge? We are seeking a skilled Senior Engineer to join our team and take on a key role in the development and implementation of our cloud-based contact center solution.The ideal candidate will have a strong background in contact center...

Operational Excellence Specialist - Contact CenterWe are seeking an experienced professional to drive operational excellence, improve customer satisfaction, and ensure high-quality service delivery through effective case handling.This role focuses on leveraging expertise in key performance indicators (KPIs) and a solutions-driven mindset to influence and...

Cisco UCCE CVP EngineerWe are seeking a seasoned professional to design and implement robust contact center solutions. As a key member of our engineering team, you will be responsible for analyzing business requirements and creating detailed designs that support scalable, resilient, and high-performing architectures.Key Responsibilities:Design Architecture:...

Unlock Your Potential in a Dynamic RoleJob DescriptionWe are seeking an exceptional professional to join our team as a Cloud Contact Center Specialist. In this role, you will be responsible for designing and implementing large-scale contact centers from the ground up using AWS Connect and related services.Your key responsibilities will include:

Job DescriptionThe IT Director plays a pivotal role in driving the strategic direction of contact center solutions, ensuring seamless alignment with organizational goals and market demands.Key responsibilities include developing and executing product strategies, managing cross-functional teams to deliver high-quality products and features on time, analyzing...

Job OpportunityWe are seeking a seasoned test manager to lead testing efforts for our next-generation contact center platforms.Key Responsibilities:Create and implement comprehensive test strategies and plans for contact center applications and integrations.Lead and manage distributed QA teams including onshore/offshore resources executing functional,...

Operational Excellence StrategistJob Description:We're seeking a seasoned leader to oversee our contact center operations, driving improvements in First Call Resolution (FCR) and customer satisfaction through effective case handling.The ideal candidate will have experience in managing high-performing teams and have a proven track record of resolving complex...

Job Title: Contact Center ProfessionalLocation: Dwarka, Sector-12Job Type: Full-timeWe are seeking a skilled Contact Center Professional to join our team. The ideal candidate will have excellent communication skills, a polite and convincing personality, and the ability to provide professional assistance to patients.About the Role:Handle inbound & outbound...

About Us: Our mission is to empower our clients by providing cutting-edge technology solutions that drive business success.Job SummaryWe are seeking a skilled engineer to design and implement scalable, resilient, and high-performing contact center solutions using Cisco UCCE and CVP platforms.

Job DescriptionOur organization is a leader in digital engineering and technology services, catering to Forbes Global 2000 companies worldwide.We combine logic, creativity, and curiosity to build, solve, and create innovative solutions that meet pressing business challenges.Key ResponsibilitiesDesign Architecture: Develop robust Cisco UCCE and CVP...