Chief Contact Center Strategist

Job Title: Contact Center ProfessionalLocation: Dwarka, Sector-12Job Type: Full-timeWe are seeking a skilled Contact Center Professional to join our team. The ideal candidate will have excellent communication skills, a polite and convincing personality, and the ability to provide professional assistance to patients.About the Role:Handle inbound & outbound...

Job Title: Chief Financial StrategistAs a key member of our team, the Chief Financial Strategist will be responsible for delivering end-to-end financial processes with precision and speed. This role requires close collaboration with senior finance leaders to enhance financial procedures and optimize processes.Develop and review management and financial...

Job Title:Chief Financial StrategistWe are seeking a seasoned Chief Financial Strategist to drive business growth and profitability.About the Role:Lead end-to-end financial reporting, analyzing current performance against historical data and forecasts.Develop comprehensive analytics across revenue and cost bases, identifying trends and making recommendations...

Cisco UCCE CVP EngineerWe are seeking a seasoned professional to design and implement robust contact center solutions. As a key member of our engineering team, you will be responsible for analyzing business requirements and creating detailed designs that support scalable, resilient, and high-performing architectures.Key Responsibilities:Design Architecture:...

Operational Excellence Specialist - Contact CenterWe are seeking an experienced professional to drive operational excellence, improve customer satisfaction, and ensure high-quality service delivery through effective case handling.This role focuses on leveraging expertise in key performance indicators (KPIs) and a solutions-driven mindset to influence and...

Responsibilities:- Leverage existing tools to effectively communicate the current state of issues that may or may not be impacting Customer Success to a variety of stakeholders.- Develop insights and ad-hoc analyses to understand both forecasted outcomes and impacts of incidents on Client customer success queues in real-time, historically, and intraday to...

Job Title: Regional Product Owner for Voice and Contact Center">Regional role at IT Platforms - Connectivity & Voice - Product Owner Voice & Contact Center EuropePermanent contractFull-time, at Bangalore IT HUB with flexibility to work remotelyBachelor's degree in computer science, Engineering, Business, or related field; master's degree preferred.Relevant...

Job Title: Chief Infrastructure StrategistThe Infrastructure Strategist plays a pivotal role in overseeing all infrastructure-related activities to ensure seamless and efficient operations.Key Responsibilities:Infrastructure DevelopmentLead the planning, design, and implementation of brownfield and greenfield infrastructure projectsCoordinate with...

Job Title: Chief Physical Design StrategistAbout the RoleWe are seeking a highly skilled and experienced Chief Physical Design Strategist to lead our team in developing cutting-edge physical design methodologies.Key Responsibilities:Critical Issue Resolution: Resolve complex physical design problems during dry runs and execution, ensuring optimal performance...

Job Title: Chief Cybersecurity StrategistJob Summary:This senior-level position is responsible for leading the development and implementation of a comprehensive cybersecurity strategy to protect our global operations.Key Responsibilities:Lead in-depth investigations of complex security incidents, including malware outbreaks and data exfiltration.Perform root...