Senior Contact Center Technology Engineer

Senior Engineer - Cloud Contact Center SpecialistAre you an experienced contact center professional looking for a new challenge? We are seeking a skilled Senior Engineer to join our team and take on a key role in the development and implementation of our cloud-based contact center solution.The ideal candidate will have a strong background in contact center...

Job DescriptionOur organization is a leader in digital engineering and technology services, catering to Forbes Global 2000 companies worldwide.We combine logic, creativity, and curiosity to build, solve, and create innovative solutions that meet pressing business challenges.Key ResponsibilitiesDesign Architecture: Develop robust Cisco UCCE and CVP...

Job OpportunityWe are seeking a seasoned test manager to lead testing efforts for our next-generation contact center platforms.Key Responsibilities:Create and implement comprehensive test strategies and plans for contact center applications and integrations.Lead and manage distributed QA teams including onshore/offshore resources executing functional,...

Career Opportunity for Cisco UCCE CVP EngineerWe are seeking a skilled and experienced Cisco UCCE CVP engineer to join our team. The successful candidate will be responsible for designing, implementing, and maintaining complex contact center solutions using Cisco Unified Contact Center Enterprise (UCCE) and Cisco Voice Portal (CVP).Key...

Cisco UCCE CVP EngineerWe are seeking a seasoned professional to design and implement robust contact center solutions. As a key member of our engineering team, you will be responsible for analyzing business requirements and creating detailed designs that support scalable, resilient, and high-performing architectures.Key Responsibilities:Design Architecture:...

Job DescriptionThe IT Director plays a pivotal role in driving the strategic direction of contact center solutions, ensuring seamless alignment with organizational goals and market demands.Key responsibilities include developing and executing product strategies, managing cross-functional teams to deliver high-quality products and features on time, analyzing...

Job Title: Regional Product Owner for Voice and Contact Center">Regional role at IT Platforms - Connectivity & Voice - Product Owner Voice & Contact Center EuropePermanent contractFull-time, at Bangalore IT HUB with flexibility to work remotelyBachelor's degree in computer science, Engineering, Business, or related field; master's degree preferred.Relevant...

Job OpportunityThe company is seeking a seasoned developer with experience in Contact Center Solution Development.Webex Contact Center - scripting and API integration and developmentGoogle Dialogflow and AI - building IVR agents and integrating with 3rd party CRMs/systemsSoftware development skills - proven and experienced with C#, Java, Python, HTML, and...

Unlock Your Potential in a Dynamic RoleJob DescriptionWe are seeking an exceptional professional to join our team as a Cloud Contact Center Specialist. In this role, you will be responsible for designing and implementing large-scale contact centers from the ground up using AWS Connect and related services.Your key responsibilities will include:

Job Title: Centralised Contact Center AssociateJob OverviewWe are seeking a highly skilled and motivated Centralised Contact Center Associate to join our team. The successful candidate will be responsible for ensuring effective execution of duties within their assigned domain.This role involves a combination of technical expertise, problem-solving, and...