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IT Technical Support Specialist

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Shimoga, Karnataka, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 15,00,000
Technical Support Analyst Position

 

The ideal candidate will have 4+ years of IT experience, strong analytical and problem-solving skills, and excellent communication and collaboration abilities.

  • Provide technical assistance for non-clinical systems such as HVAC, facilities work order management, key management, risk/feedback reporting, security incident reporting, class tracking, and membership management.
  • Experience in customer interaction, requirement gathering, and application testing/validation is required.
  • Familiarity with applications like Compete, Keystone/SimpleK, MD Staff, Omnigo, RL6/Converge, TMS (Accruent), and Trane/TracerEnsemble is beneficial.

 

Requirements:

  • 4+ years of IT experience
  • Strong analytical and problem-solving skills
  • Good business understanding of operational workflows
  • Excellent communication and collaboration abilities
  • Ability to learn new applications quickly